{"id":4102,"date":"2026-03-27T19:39:17","date_gmt":"2026-03-27T19:39:17","guid":{"rendered":"https:\/\/www.diagrams-ai.com\/vn\/human-side-agile-managing-conflict-collaboration\/"},"modified":"2026-03-27T19:39:17","modified_gmt":"2026-03-27T19:39:17","slug":"human-side-agile-managing-conflict-collaboration","status":"publish","type":"post","link":"https:\/\/www.diagrams-ai.com\/vn\/human-side-agile-managing-conflict-collaboration\/","title":{"rendered":"M\u1eb7t ng\u01b0\u1eddi c\u1ee7a Agile: Qu\u1ea3n l\u00fd xung \u0111\u1ed9t v\u00e0 h\u1ee3p t\u00e1c trong c\u00e1c \u0111\u1ed9i ph\u00e1t tri\u1ec3n"},"content":{"rendered":"

C\u00e1c ph\u01b0\u01a1ng ph\u00e1p Agile th\u01b0\u1eddng \u0111\u01b0\u1ee3c m\u00f4 t\u1ea3 theo c\u00e1c nghi th\u1ee9c, s\u1ea3n ph\u1ea9m \u0111\u1ea7u ra v\u00e0 lu\u1ed3ng c\u00f4ng vi\u1ec7c. Tuy nhi\u00ean, c\u1ed1t l\u00f5i c\u1ee7a b\u1ea5t k\u1ef3 h\u1ec7 th\u1ed1ng giao h\u00e0ng ph\u1ea7n m\u1ec1m th\u00e0nh c\u00f4ng n\u00e0o kh\u00f4ng n\u1eb1m \u1edf ch\u00ednh quy tr\u00ecnh, m\u00e0 n\u1eb1m \u1edf con ng\u01b0\u1eddi th\u1ef1c hi\u1ec7n n\u00f3. Khi c\u00e1c \u0111\u1ed9i \u00e1p d\u1ee5ng c\u00e1c th\u1ef1c h\u00e0nh Agile, h\u1ecd th\u01b0\u1eddng t\u1eadp trung m\u1ea1nh v\u00e0o c\u01a1 ch\u1ebf c\u1ee7a c\u00e1c v\u00f2ng l\u1eb7p v\u00e0 c\u00e1c c\u00e2u chuy\u1ec7n ng\u01b0\u1eddi d\u00f9ng, trong khi b\u1ecf qua nh\u1eefng \u0111\u1ed9ng l\u1ef1c con ng\u01b0\u1eddi ph\u1ee9c t\u1ea1p th\u00fac \u0111\u1ea9y hi\u1ec7u su\u1ea5t. H\u01b0\u1edbng d\u1eabn n\u00e0y kh\u00e1m ph\u00e1 nh\u1eefng y\u1ebfu t\u1ed1 thi\u1ebft y\u1ebfu trong vi\u1ec7c qu\u1ea3n l\u00fd xung \u0111\u1ed9t v\u00e0 th\u00fac \u0111\u1ea9y h\u1ee3p t\u00e1c trong m\u00f4i tr\u01b0\u1eddng ph\u00e1t tri\u1ec3n.<\/p>\n

\n
\"Kawaii-style<\/figure>\n<\/div>\n

T\u1ea1i sao c\u00e1c quy tr\u00ecnh th\u1ea5t b\u1ea1i khi thi\u1ebfu con ng\u01b0\u1eddi \ud83e\udde9<\/h2>\n

R\u1ea5t ph\u1ed5 bi\u1ebfn khi c\u00e1c t\u1ed5 ch\u1ee9c tri\u1ec3n khai c\u00e1c khung c\u00f4ng t\u00e1c v\u1edbi k\u1ef3 v\u1ecdng c\u1ea3i thi\u1ec7n ngay l\u1eadp t\u1ee9c v\u1ec1 t\u1ed1c \u0111\u1ed9 ho\u1eb7c ch\u1ea5t l\u01b0\u1ee3ng. Tuy nhi\u00ean, n\u1ebfu kh\u00f4ng gi\u1ea3i quy\u1ebft \u0111\u01b0\u1ee3c v\u0103n h\u00f3a \u0111\u1ed9i nh\u00f3m c\u1ed1t l\u00f5i, c\u00e1c s\u00e1ng ki\u1ebfn n\u00e0y th\u01b0\u1eddng b\u1ecb \u0111\u00ecnh tr\u1ec7. M\u1ed9t quy tr\u00ecnh ch\u1ec9 \u0111\u01a1n thu\u1ea7n l\u00e0 m\u1ed9t c\u00e1i th\u00f9ng ch\u1ee9a c\u00f4ng vi\u1ec7c; ch\u1ea5t l\u01b0\u1ee3ng c\u00f4ng vi\u1ec7c ph\u1ee5 thu\u1ed9c v\u00e0o c\u00e1c t\u01b0\u01a1ng t\u00e1c gi\u1eefa nh\u1eefng c\u00e1 nh\u00e2n \u0111ang l\u1ea5p \u0111\u1ea7y c\u00e1i th\u00f9ng \u0111\u00f3.<\/p>\n

    \n
  • Quy tr\u00ecnh so v\u1edbi con ng\u01b0\u1eddi:<\/strong>M\u1ed9t quy tr\u00ecnh c\u1ee9ng nh\u1eafc kh\u00f4ng th\u1ec3 b\u00f9 \u0111\u1eafp cho m\u1ed9t \u0111\u1ed9i nh\u00f3m thi\u1ebfu g\u1eafn k\u1ebft. Ng\u01b0\u1ee3c l\u1ea1i, m\u1ed9t \u0111\u1ed9i nh\u00f3m g\u1eafn k\u1ebft cao c\u00f3 th\u1ec3 th\u00edch nghi v\u1edbi c\u00e1c quy tr\u00ecnh ch\u01b0a ho\u00e0n h\u1ea3o.<\/li>\n
  • Chi ph\u00ed c\u1ee7a s\u1ef1 b\u1ea5t \u0111\u1ed3ng:<\/strong>Khi c\u00e1c th\u00e0nh vi\u00ean trong \u0111\u1ed9i kh\u00f4ng hi\u1ec3u phong c\u00e1ch l\u00e0m vi\u1ec7c c\u1ee7a nhau, s\u1ef1 c\u0103ng th\u1eb3ng gia t\u0103ng. S\u1ef1 c\u0103ng th\u1eb3ng n\u00e0y th\u1ec3 hi\u1ec7n qua vi\u1ec7c ch\u1eadm tr\u1ec5, ph\u1ea3i l\u00e0m l\u1ea1i c\u00f4ng vi\u1ec7c v\u00e0 tinh th\u1ea7n l\u00e0m vi\u1ec7c gi\u1ea3m s\u00fat.<\/li>\n
  • Kh\u1ea3 n\u0103ng th\u00edch nghi:<\/strong>Agile coi tr\u1ecdng con ng\u01b0\u1eddi v\u00e0 t\u01b0\u01a1ng t\u00e1c h\u01a1n l\u00e0 quy tr\u00ecnh v\u00e0 c\u00f4ng c\u1ee5. \u0110i\u1ec1u n\u00e0y c\u00f3 ngh\u0129a l\u00e0 \u0111\u1ed9i nh\u00f3m ph\u1ea3i \u01b0u ti\u00ean c\u00e1c k\u00eanh giao ti\u1ebfp ph\u00f9 h\u1ee3p v\u1edbi h\u1ecd, thay v\u00ec \u00e9p bu\u1ed9c s\u1eed d\u1ee5ng c\u00e1c c\u00f4ng c\u1ee5 kh\u00f4ng ph\u00f9 h\u1ee3p v\u1edbi v\u0103n h\u00f3a c\u1ee7a h\u1ecd.<\/li>\n<\/ul>\n

    L\u00e3nh \u0111\u1ea1o \u0111\u00f3ng vai tr\u00f2 then ch\u1ed1t \u1edf \u0111\u00e2y. Tr\u00e1ch nhi\u1ec7m c\u1ee7a ng\u01b0\u1eddi d\u1eabn d\u1eaft \u0111\u1ed9i ho\u1eb7c qu\u1ea3n l\u00fd l\u00e0 t\u1ea1o ra m\u1ed9t m\u00f4i tr\u01b0\u1eddng m\u00e0 nhu c\u1ea7u con ng\u01b0\u1eddi \u0111\u01b0\u1ee3c \u0111\u00e1p \u1ee9ng song song v\u1edbi m\u1ee5c ti\u00eau kinh doanh. \u0110i\u1ec1u n\u00e0y \u0111\u00f2i h\u1ecfi ph\u1ea3i hi\u1ec3u r\u1eb1ng m\u1ed7i l\u1eadp tr\u00ecnh vi\u00ean, nh\u00e0 thi\u1ebft k\u1ebf v\u00e0 ki\u1ec3m th\u1eed \u0111\u1ec1u mang \u0111\u1ebfn m\u1ed9t g\u00f3c nh\u00ecn \u0111\u1ed9c \u0111\u00e1o \u0111\u01b0\u1ee3c h\u00ecnh th\u00e0nh t\u1eeb n\u1ec1n t\u1ea3ng v\u00e0 kinh nghi\u1ec7m c\u1ee7a h\u1ecd.<\/p>\n

    Hi\u1ec3u r\u00f5 c\u1ea5u tr\u00fac c\u1ee7a xung \u0111\u1ed9t \ud83d\uded1<\/h2>\n

    Xung \u0111\u1ed9t th\u01b0\u1eddng \u0111\u01b0\u1ee3c xem l\u00e0 m\u1ed9t k\u1ebft qu\u1ea3 ti\u00eau c\u1ef1c trong ph\u00e1t tri\u1ec3n ph\u1ea7n m\u1ec1m. Tuy nhi\u00ean, s\u1ef1 v\u1eafng m\u1eb7t c\u1ee7a xung \u0111\u1ed9t c\u00f3 th\u1ec3 cho th\u1ea5y s\u1ef1 thi\u1ebfu g\u1eafn k\u1ebft ho\u1eb7c t\u01b0 duy ph\u1ea3n bi\u1ec7n. \u0110i\u1ec3m kh\u00e1c bi\u1ec7t then ch\u1ed1t n\u1eb1m \u1edf s\u1ef1 ph\u00e2n bi\u1ec7t gi\u1eefa c\u0103ng th\u1eb3ng c\u00f3 \u00edch v\u00e0 b\u1ea5t h\u00f2a ti\u00eau c\u1ef1c. C\u0103ng th\u1eb3ng c\u00f3 \u00edch th\u00e1ch th\u1ee9c c\u00e1c \u00fd t\u01b0\u1edfng, d\u1eabn \u0111\u1ebfn gi\u1ea3i ph\u00e1p t\u1ed1t h\u01a1n. B\u1ea5t h\u00f2a ti\u00eau c\u1ef1c t\u1ea5n c\u00f4ng c\u00e1 nh\u00e2n, l\u00e0m suy y\u1ebfu ni\u1ec1m tin.<\/p>\n

    Nh\u1eadn di\u1ec7n lo\u1ea1i xung \u0111\u1ed9t l\u00e0 b\u01b0\u1edbc \u0111\u1ea7u ti\u00ean h\u01b0\u1edbng t\u1edbi gi\u1ea3i quy\u1ebft. N\u00f3i chung, c\u00e1c b\u1ea5t \u0111\u1ed3ng r\u01a1i v\u00e0o hai lo\u1ea1i:<\/p>\n

      \n
    1. Xung \u0111\u1ed9t v\u1ec1 nhi\u1ec7m v\u1ee5:<\/strong>C\u00e1c b\u1ea5t \u0111\u1ed3ng v\u1ec1 c\u00f4ng vi\u1ec7c itself. Bao g\u1ed3m c\u00e1c ph\u01b0\u01a1ng ph\u00e1p k\u1ef9 thu\u1eadt, \u01b0u ti\u00ean t\u00ednh n\u0103ng ho\u1eb7c ph\u00e2n b\u1ed5 ngu\u1ed3n l\u1ef1c. Lo\u1ea1i xung \u0111\u1ed9t n\u00e0y th\u01b0\u1eddng l\u00e0nh m\u1ea1nh.<\/li>\n
    2. Xung \u0111\u1ed9t v\u1ec1 m\u1ed1i quan h\u1ec7:<\/strong>C\u00e1c b\u1ea5t \u0111\u1ed3ng xu\u1ea5t ph\u00e1t t\u1eeb v\u1ea5n \u0111\u1ec1 gi\u1eefa c\u00e1c c\u00e1 nh\u00e2n. Bao g\u1ed3m m\u00e2u thu\u1eabn t\u00ednh c\u00e1ch, c\u1ea3m gi\u00e1c b\u1ecb thi\u1ebfu t\u00f4n tr\u1ecdng ho\u1eb7c nh\u1eefng b\u1ea5t h\u00f2a trong qu\u00e1 kh\u1ee9. Lo\u1ea1i xung \u0111\u1ed9t n\u00e0y c\u00f3 h\u1ea1i.<\/li>\n<\/ol>\n

      Khi xung \u0111\u1ed9t v\u1ec1 m\u1ed1i quan h\u1ec7 l\u1ea5n sang c\u00e1c cu\u1ed9c th\u1ea3o lu\u1eadn v\u1ec1 nhi\u1ec7m v\u1ee5, ch\u1ea5t l\u01b0\u1ee3ng c\u00f4ng vi\u1ec7c s\u1ebd b\u1ecb \u1ea3nh h\u01b0\u1edfng. \u0110\u1ed9i nh\u00f3m ng\u1eebng t\u1eadp trung v\u00e0o m\u00e3 ngu\u1ed3n v\u00e0 b\u1eaft \u0111\u1ea7u t\u1eadp trung v\u00e0o ng\u01b0\u1eddi \u0111\u1ec1 xu\u1ea5t m\u00e3 ngu\u1ed3n.<\/p>\n

      C\u00e1c lo\u1ea1i xung \u0111\u1ed9t chi ti\u1ebft<\/h3>\n\n\n\n\n\n\n\n\n
      Lo\u1ea1i<\/th>\nTr\u1ecdng t\u00e2m<\/th>\nT\u00e1c \u0111\u1ed9ng<\/th>\nChi\u1ebfn l\u01b0\u1ee3c gi\u1ea3i quy\u1ebft<\/th>\n<\/tr>\n<\/thead>\n
      K\u1ef9 thu\u1eadt<\/td>\nKi\u1ebfn tr\u00fac, Ch\u1ea5t l\u01b0\u1ee3ng m\u00e3 ngu\u1ed3n<\/td>\nT\u00edch c\u1ef1c (Th\u00fac \u0111\u1ea9y \u0111\u1ed5i m\u1edbi)<\/td>\nKi\u1ec3m tra ch\u00e9o, M\u00f4 h\u00ecnh h\u00f3a th\u1eed nghi\u1ec7m<\/td>\n<\/tr>\n
      Quy tr\u00ecnh<\/td>\nLu\u1ed3ng c\u00f4ng vi\u1ec7c, \u0110\u1ecbnh ngh\u0129a<\/td>\nTr\u1ed9n l\u1eabn (c\u00f3 th\u1ec3 l\u00e0m ch\u1eadm l\u1ea1i)<\/td>\n\u0110\u00e1nh gi\u00e1 l\u1ea1i, Th\u1ecfa thu\u1eadn nh\u00f3m<\/td>\n<\/tr>\n
      T\u01b0\u01a1ng t\u00e1c gi\u1eefa c\u00e1c c\u00e1 nh\u00e2n<\/td>\nPhong c\u00e1ch giao ti\u1ebfp<\/td>\nTi\u00eau c\u1ef1c (l\u00e0m suy y\u1ebfu ni\u1ec1m tin)<\/td>\nNh\u1eefng cu\u1ed9c tr\u00f2 chuy\u1ec7n 1:1, H\u00f2a gi\u1ea3i<\/td>\n<\/tr>\n
      S\u1ef1 m\u01a1 h\u1ed3 v\u1ec1 vai tr\u00f2<\/td>\nTr\u00e1ch nhi\u1ec7m<\/td>\nTi\u00eau c\u1ef1c (g\u00e2y ra kho\u1ea3ng tr\u1ed1ng)<\/td>\nRACI r\u00f5 r\u00e0ng, M\u00f4 t\u1ea3 c\u00f4ng vi\u1ec7c<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

      An to\u00e0n t\u00e2m l\u00fd: n\u1ec1n t\u1ea3ng \ud83d\udee1\ufe0f<\/h2>\n

      An to\u00e0n t\u00e2m l\u00fd l\u00e0 ni\u1ec1m tin r\u1eb1ng m\u1ed9t ng\u01b0\u1eddi s\u1ebd kh\u00f4ng b\u1ecb tr\u1eebng ph\u1ea1t hay s\u1ec9 nh\u1ee5c khi l\u00ean ti\u1ebfng v\u1edbi nh\u1eefng \u00fd t\u01b0\u1edfng, c\u00e2u h\u1ecfi, lo l\u1eafng hay sai l\u1ea7m. Trong c\u00e1c nh\u00f3m ho\u1ea1t \u0111\u1ed9ng hi\u1ec7u qu\u1ea3, s\u1ef1 an to\u00e0n n\u00e0y l\u00e0 n\u1ec1n t\u1ea3ng x\u00e2y d\u1ef1ng n\u00ean s\u1ef1 h\u1ee3p t\u00e1c. Thi\u1ebfu v\u1eafng \u0111i\u1ec1u \u0111\u00f3, c\u00e1c th\u00e0nh vi\u00ean trong nh\u00f3m s\u1ebd gi\u1eef k\u00edn th\u00f4ng tin \u0111\u1ec3 b\u1ea3o v\u1ec7 b\u1ea3n th\u00e2n, d\u1eabn \u0111\u1ebfn nh\u1eefng \u0111i\u1ec3m m\u00f9 trong s\u1ea3n ph\u1ea9m.<\/p>\n

        \n
      • Th\u1eeba nh\u1eadn sai l\u1ea7m:<\/strong> Khi m\u1ed9t nh\u00e0 ph\u00e1t tri\u1ec3n t\u1ea1o ra l\u1ed7i, h\u1ecd c\u00f3 che gi\u1ea5u n\u00f3 kh\u00f4ng? Trong m\u00f4i tr\u01b0\u1eddng an to\u00e0n, h\u1ecd s\u1ebd b\u00e1o c\u00e1o ngay l\u1eadp t\u1ee9c \u0111\u1ec3 nh\u00f3m c\u00f3 th\u1ec3 s\u1eeda l\u1ed7i. Vi\u1ec7c che gi\u1ea5u l\u1ed7i \u0111\u1ec3 tr\u00e1nh tr\u00e1ch nhi\u1ec7m l\u00e0 d\u1ea5u hi\u1ec7u c\u1ee7a m\u1ee9c \u0111\u1ed9 an to\u00e0n th\u1ea5p.<\/li>\n
      • \u0110\u1eb7t c\u00e2u h\u1ecfi:<\/strong> C\u00e1c th\u00e0nh vi\u00ean m\u1edbi th\u01b0\u1eddng do d\u1ef1 khi \u0111\u1eb7t nh\u1eefng c\u00e2u h\u1ecfi c\u01a1 b\u1ea3n. S\u1ef1 an to\u00e0n khuy\u1ebfn kh\u00edch tinh th\u1ea7n t\u00f2 m\u00f2, t\u1eeb \u0111\u00f3 th\u00fac \u0111\u1ea9y qu\u00e1 tr\u00ecnh h\u1ecdc t\u1eadp.<\/li>\n
      • Th\u00e1ch th\u1ee9c hi\u1ec7n tr\u1ea1ng:<\/strong> N\u1ebfu m\u1ed9t quy tr\u00ecnh b\u1ecb h\u1ecfng, ai \u0111\u00f3 c\u1ea7n ph\u1ea3i n\u00f3i ra. An to\u00e0n t\u00e2m l\u00fd cho ph\u00e9p \u0111i\u1ec1u n\u00e0y x\u1ea3y ra m\u00e0 kh\u00f4ng s\u1ee3 b\u1ecb tr\u1eebng ph\u1ea1t.<\/li>\n<\/ul>\n

        X\u00e2y d\u1ef1ng m\u00f4i tr\u01b0\u1eddng n\u00e0y \u0111\u00f2i h\u1ecfi h\u00e0nh vi nh\u1ea5t qu\u00e1n t\u1eeb l\u00e3nh \u0111\u1ea1o. C\u00e1c nh\u00e0 l\u00e3nh \u0111\u1ea1o ph\u1ea3i l\u00e0m g\u01b0\u01a1ng v\u1ec1 s\u1ef1 khi\u00eam t\u1ed1n. Khi m\u1ed9t qu\u1ea3n l\u00fd th\u1eeba nh\u1eadn r\u1eb1ng h\u1ecd kh\u00f4ng bi\u1ebft c\u00e2u tr\u1ea3 l\u1eddi, \u0111i\u1ec1u \u0111\u00f3 t\u1ea1o \u0111i\u1ec1u ki\u1ec7n cho to\u00e0n b\u1ed9 nh\u00f3m l\u00e0m \u0111i\u1ec1u t\u01b0\u01a1ng t\u1ef1. \u0110i\u1ec1u n\u00e0y thay \u0111\u1ed5i v\u0103n h\u00f3a t\u1eeb \u2018lu\u00f4n \u0111\u00fang\u2019 sang \u2018c\u00f9ng nhau t\u00ecm ra con \u0111\u01b0\u1eddng \u0111\u00fang\u2019.<\/p>\n

        M\u00f4 h\u00ecnh v\u00e0 k\u00eanh giao ti\u1ebfp \ud83d\udde3\ufe0f<\/h2>\n

        S\u1ef1 s\u1ee5p \u0111\u1ed5 trong giao ti\u1ebfp l\u00e0 nguy\u00ean nh\u00e2n ch\u00ednh d\u1eabn \u0111\u1ebfn th\u1ea5t b\u1ea1i d\u1ef1 \u00e1n. Trong m\u00f4i tr\u01b0\u1eddng l\u00e0m vi\u1ec7c t\u1eeb xa ho\u1eb7c k\u1ebft h\u1ee3p, r\u1ee7i ro n\u00e0y gia t\u0103ng \u0111\u00e1ng k\u1ec3. C\u00e1c nh\u00f3m c\u1ea7n thi\u1ebft l\u1eadp c\u00e1c chu\u1ea9n m\u1ef1c r\u00f5 r\u00e0ng v\u1ec1 c\u00e1ch giao ti\u1ebfp, \u0111\u1ea3m b\u1ea3o th\u00f4ng tin \u0111\u00fang \u0111\u1eafn \u0111\u1ebfn \u0111\u00fang ng\u01b0\u1eddi v\u00e0o \u0111\u00fang th\u1eddi \u0111i\u1ec3m.<\/p>\n

        C\u00e1c k\u00eanh giao ti\u1ebfp hi\u1ec7u qu\u1ea3<\/h3>\n
          \n
        • Giao ti\u1ebfp b\u1ea5t \u0111\u1ed3ng b\u1ed9:<\/strong> D\u00f9ng cho t\u00e0i li\u1ec7u, c\u1eadp nh\u1eadt tr\u1ea1ng th\u00e1i v\u00e0 c\u00e1c v\u1ea5n \u0111\u1ec1 kh\u00f4ng kh\u1ea9n c\u1ea5p. \u0110i\u1ec1u n\u00e0y gi\u00fap duy tr\u00ec th\u1eddi gian l\u00e0m vi\u1ec7c chuy\u00ean s\u00e2u m\u00e0 kh\u00f4ng b\u1ecb gi\u00e1n \u0111o\u1ea1n.<\/li>\n
        • Giao ti\u1ebfp \u0111\u1ed3ng b\u1ed9:<\/strong> D\u00f9ng cho gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1 ph\u1ee9c t\u1ea1p, th\u1ea3o lu\u1eadn \u00fd t\u01b0\u1edfng v\u00e0 gi\u1ea3i quy\u1ebft m\u00e2u thu\u1eabn. G\u1ecdi video ho\u1eb7c h\u1ecdp tr\u1ef1c ti\u1ebfp l\u00e0 t\u1ed1t nh\u1ea5t \u1edf \u0111\u00e2y.<\/li>\n
        • L\u1eadp tr\u00ecnh c\u1eb7p:<\/strong> M\u1ed9t h\u00ecnh th\u1ee9c h\u1ee3p t\u00e1c th\u1eddi gian th\u1ef1c gi\u00fap gi\u1ea3m c\u00e1c r\u00e0o c\u1ea3n ki\u1ebfn th\u1ee9c v\u00e0 c\u1ea3i thi\u1ec7n ch\u1ea5t l\u01b0\u1ee3ng m\u00e3 ngu\u1ed3n.<\/li>\n<\/ul>\n

          R\u1ea5t quan tr\u1ecdng \u0111\u1ec3 tr\u00e1nh qu\u00e1 t\u1ea3i th\u00f4ng tin. Kh\u00f4ng ph\u1ea3i m\u1ecdi tin nh\u1eafn n\u00e0o c\u0169ng c\u1ea7n ph\u1ea3n h\u1ed3i ngay l\u1eadp t\u1ee9c. C\u00e1c nh\u00f3m n\u00ean th\u1ed1ng nh\u1ea5t v\u1ec1 k\u1ef3 v\u1ecdng th\u1eddi gian ph\u1ea3n h\u1ed3i. V\u00ed d\u1ee5, c\u00e1c v\u1ea5n \u0111\u1ec1 kh\u1ea9n c\u1ea5p c\u00f3 th\u1ec3 c\u1ea7n g\u1ecdi \u0111i\u1ec7n, trong khi c\u00e1c c\u00e2u h\u1ecfi chung c\u00f3 th\u1ec3 ch\u1edd \u0111\u1ebfn bu\u1ed5i h\u1ecdp stand-up ti\u1ebfp theo.<\/p>\n

          Chi\u1ebfn l\u01b0\u1ee3c gi\u1ea3i quy\u1ebft b\u1ea5t \u0111\u1ed3ng \ud83e\udd1d<\/h2>\n

          S\u1ef1 b\u1ea5t \u0111\u1ed3ng l\u00e0 \u0111i\u1ec1u kh\u00f4ng th\u1ec3 tr\u00e1nh kh\u1ecfi. M\u1ee5c ti\u00eau kh\u00f4ng ph\u1ea3i l\u00e0 lo\u1ea1i b\u1ecf ch\u00fang, m\u00e0 l\u00e0 qu\u1ea3n l\u00fd ch\u00fang m\u1ed9t c\u00e1ch x\u00e2y d\u1ef1ng. Khi m\u1ed9t th\u00e0nh vi\u00ean trong \u0111\u1ed9i c\u1ea3m th\u1ea5y m\u1ea1nh m\u1ebd v\u1ec1 m\u1ed9t ph\u01b0\u01a1ng ph\u00e1p, \u0111i\u1ec1u \u0111\u00f3 n\u00ean \u0111\u01b0\u1ee3c \u0111\u1eb7t ra nh\u01b0 m\u1ed9t gi\u1ea3 thuy\u1ebft c\u1ea7n \u0111\u01b0\u1ee3c ki\u1ec3m ch\u1ee9ng, ch\u1ee9 kh\u00f4ng ph\u1ea3i l\u00e0 m\u1ed9t y\u00eau c\u1ea7u ph\u1ea3i tu\u00e2n theo.<\/p>\n

          D\u01b0\u1edbi \u0111\u00e2y l\u00e0 nh\u1eefng chi\u1ebfn l\u01b0\u1ee3c c\u1ee5 th\u1ec3 \u0111\u1ec3 x\u1eed l\u00fd c\u00e1c cu\u1ed9c tr\u00f2 chuy\u1ec7n kh\u00f3 kh\u0103n:<\/p>\n

            \n
          • T\u1eadp trung v\u00e0o v\u1ea5n \u0111\u1ec1, ch\u1ee9 kh\u00f4ng ph\u1ea3i v\u00e0o con ng\u01b0\u1eddi:<\/strong>S\u1eed d\u1ee5ng ng\u00f4n ng\u1eef nh\u1eafm v\u00e0o m\u00e3 ngu\u1ed3n ho\u1eb7c quy tr\u00ecnh. Tr\u00e1nh nh\u1eefng c\u00e2u n\u00f3i b\u1eaft \u0111\u1ea7u b\u1eb1ng \u201cb\u1ea1n\u201d nghe c\u00f3 v\u1ebb \u0111\u1ed5 l\u1ed7i. Thay v\u00ec n\u00f3i \u201cB\u1ea1n \u0111\u00e3 l\u00e0m ch\u1eadm c\u00e1i n\u00e0y,\u201d h\u00e3y n\u00f3i: \u201cTruy v\u1ea5n n\u00e0y \u0111ang \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn hi\u1ec7u su\u1ea5t. H\u00e3y c\u00f9ng xem x\u00e9t ch\u1ec9 m\u1ee5c.\u201d<\/li>\n
          • S\u1eed d\u1ee5ng d\u1eef li\u1ec7u \u0111\u1ec3 \u0111\u01b0a ra quy\u1ebft \u0111\u1ecbnh:<\/strong>Khi \u00fd ki\u1ebfn kh\u00e1c nhau, h\u00e3y d\u1ef1a v\u00e0o c\u00e1c ch\u1ec9 s\u1ed1 \u0111o l\u01b0\u1eddng. N\u1ebfu hai ph\u01b0\u01a1ng ph\u00e1p \u0111\u01b0\u1ee3c tranh lu\u1eadn, h\u00e3y ch\u1ea1y th\u1eed nghi\u1ec7m ng\u1eafn h\u1ea1n ho\u1eb7c m\u00f4 h\u00ecnh th\u1eed nghi\u1ec7m. \u0110\u1ec3 k\u1ebft qu\u1ea3 quy\u1ebft \u0111\u1ecbnh h\u01b0\u1edbng \u0111i ti\u1ebfp theo.<\/li>\n
          • L\u1eafng nghe ch\u1ee7 \u0111\u1ed9ng:<\/strong>Tr\u01b0\u1edbc khi ph\u1ea3n h\u1ed3i, h\u00e3y l\u1eb7p l\u1ea1i nh\u1eefng g\u00ec ng\u01b0\u1eddi kia n\u00f3i \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o hi\u1ec3u \u0111\u00fang. \u0110i\u1ec1u n\u00e0y gi\u00fap x\u00e1c nh\u1eadn quan \u0111i\u1ec3m c\u1ee7a h\u1ecd, ngay c\u1ea3 khi b\u1ea1n kh\u00f4ng \u0111\u1ed3ng \u00fd v\u1edbi k\u1ebft lu\u1eadn.<\/li>\n
          • \u0110\u01b0\u1eddng d\u1eabn khi\u1ebfu n\u1ea1i (n\u00e2ng cao v\u1ea5n \u0111\u1ec1):<\/strong>X\u00e1c \u0111\u1ecbnh ai s\u1ebd \u0111\u01b0a ra quy\u1ebft \u0111\u1ecbnh cu\u1ed1i c\u00f9ng khi kh\u00f4ng th\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c s\u1ef1 \u0111\u1ed3ng thu\u1eadn. \u0110i\u1ec1u n\u00e0y gi\u00fap tr\u00e1nh t\u00ecnh tr\u1ea1ng b\u1ebf t\u1eafc. Th\u01b0\u1eddng th\u00ec ng\u01b0\u1eddi s\u1edf h\u1eefu s\u1ea3n ph\u1ea9m s\u1ebd quy\u1ebft \u0111\u1ecbnh m\u1ee9c \u0111\u1ed9 \u01b0u ti\u00ean c\u1ee7a t\u00ednh n\u0103ng, trong khi ki\u1ebfn tr\u00fac s\u01b0 tr\u01b0\u1edfng s\u1ebd quy\u1ebft \u0111\u1ecbnh c\u00e1c ti\u00eau chu\u1ea9n k\u1ef9 thu\u1eadt.<\/li>\n<\/ul>\n

            Th\u00fac \u0111\u1ea9y s\u1ef1 h\u1ee3p t\u00e1c b\u1ec1n v\u1eefng \ud83c\udf31<\/h2>\n

            H\u1ee3p t\u00e1c kh\u00f4ng ph\u1ea3i l\u00e0 m\u1ed9t s\u1ef1 ki\u1ec7n duy nh\u1ea5t; \u0111\u00f3 l\u00e0 m\u1ed9t th\u00f3i quen. N\u00f3 \u0111\u00f2i h\u1ecfi n\u1ed7 l\u1ef1c c\u00f3 ch\u1ee7 \u00fd \u0111\u1ec3 duy tr\u00ec trong d\u00e0i h\u1ea1n. Nh\u1eefng \u0111\u1ed9i ng\u0169 h\u1ee3p t\u00e1c t\u1ed1t chia s\u1ebb c\u00f9ng m\u1ed9t hi\u1ec3u bi\u1ebft v\u1ec1 m\u1ee5c ti\u00eau v\u00e0 tin t\u01b0\u1edfng v\u00e0o n\u0103ng l\u1ef1c l\u1eabn nhau.<\/p>\n

            \u0110\u1ec3 duy tr\u00ec \u0111i\u1ec1u n\u00e0y, c\u00e1c \u0111\u1ed9i c\u1ea7n t\u1eadp trung v\u00e0o tr\u00e1ch nhi\u1ec7m chung. Khi m\u1ed9t th\u00e0nh vi\u00ean b\u1ecb c\u1ea3n tr\u1edf, nh\u1eefng ng\u01b0\u1eddi kh\u00e1c n\u00ean ch\u1ee7 \u0111\u1ed9ng h\u1ed7 tr\u1ee3, ngay c\u1ea3 khi nhi\u1ec7m v\u1ee5 \u0111\u00f3 kh\u00f4ng ho\u00e0n to\u00e0n thu\u1ed9c v\u1ec1 h\u1ecd. \u0110i\u1ec1u n\u00e0y ph\u00e1 v\u1ee1 c\u00e1c r\u00e0o c\u1ea3n v\u00e0 \u0111\u1ea3m b\u1ea3o ti\u1ebfn \u0111\u1ed9 kh\u00f4ng b\u1ecb \u0111\u00ecnh tr\u1ec7 do m\u1ed9t \u0111i\u1ec3m y\u1ebfu duy nh\u1ea5t.<\/p>\n

            Nh\u1eefng th\u1ef1c h\u00e0nh c\u1ed1t l\u00f5i cho h\u1ee3p t\u00e1c<\/h3>\n
              \n
            • Danh s\u00e1ch c\u00f4ng vi\u1ec7c chung:<\/strong>\u0110\u1ea3m b\u1ea3o m\u1ecdi ng\u01b0\u1eddi \u0111\u1ec1u hi\u1ec3u m\u1ee9c \u0111\u1ed9 \u01b0u ti\u00ean c\u1ee7a c\u00f4ng vi\u1ec7c. Kh\u00f4ng ai n\u00ean b\u1ea5t ng\u1edd khi m\u1ed9t nhi\u1ec7m v\u1ee5 quan tr\u1ecdng xu\u1ea5t hi\u1ec7n trong sprint c\u1ee7a h\u1ecd.<\/li>\n
            • \u0110\u00e0o t\u1ea1o ch\u00e9o:<\/strong>Th\u01b0\u1eddng xuy\u00ean lu\u00e2n chuy\u1ec3n vai tr\u00f2 ho\u1eb7c nhi\u1ec7m v\u1ee5. N\u1ebfu m\u1ed9t ng\u01b0\u1eddi ki\u1ec3m th\u1eed h\u1ecdc c\u00e1ch vi\u1ebft k\u1ecbch b\u1ea3n c\u01a1 b\u1ea3n, v\u00e0 m\u1ed9t l\u1eadp tr\u00ecnh vi\u00ean h\u1ecdc c\u00e1ch ki\u1ec3m th\u1eed c\u01a1 b\u1ea3n, s\u1ef1 th\u1ea5u hi\u1ec3u s\u1ebd t\u0103ng l\u00ean.<\/li>\n
            • V\u00f2ng ph\u1ea3n h\u1ed3i th\u01b0\u1eddng xuy\u00ean:<\/strong>Ph\u1ea3n h\u1ed3i c\u1ea7n di\u1ec5n ra li\u00ean t\u1ee5c, ch\u1ee9 kh\u00f4ng ch\u1ec9 trong c\u00e1c bu\u1ed5i \u0111\u00e1nh gi\u00e1 hi\u1ec7u su\u1ea5t. Nh\u1eefng bu\u1ed5i ki\u1ec3m tra h\u00e0ng tu\u1ea7n gi\u00fap \u0111i\u1ec1u ch\u1ec9nh h\u01b0\u1edbng \u0111i tr\u01b0\u1edbc khi v\u1ea5n \u0111\u1ec1 tr\u1edf th\u00e0nh kh\u1ee7ng ho\u1ea3ng.<\/li>\n
            • Th\u00f3i quen nh\u00f3m:<\/strong>H\u00e3y \u0103n m\u1eebng nh\u1eefng th\u00e0nh c\u00f4ng, d\u00f9 l\u1edbn hay nh\u1ecf. Vi\u1ec7c ghi nh\u1eadn n\u1ed7 l\u1ef1c s\u1ebd c\u1ee7ng c\u1ed1 c\u00e1c h\u00e0nh vi t\u00edch c\u1ef1c.<\/li>\n<\/ul>\n

              D\u1ea5u hi\u1ec7u c\u1ee7a m\u1ed9t \u0111\u1ed9i nh\u00f3m kh\u1ecfe m\u1ea1nh so v\u1edbi m\u1ed9t \u0111\u1ed9i nh\u00f3m kh\u00f4ng l\u00e0nh m\u1ea1nh \u2696\ufe0f<\/h2>\n

              R\u1ea5t quan tr\u1ecdng khi \u0111\u00e1nh gi\u00e1 th\u01b0\u1eddng xuy\u00ean s\u1ee9c kh\u1ecfe c\u1ee7a \u0111\u1ed9i nh\u00f3m. C\u00f3 nh\u1eefng d\u1ea5u hi\u1ec7u quan s\u00e1t \u0111\u01b0\u1ee3c cho th\u1ea5y c\u00e1c m\u1ed1i quan h\u1ec7 con ng\u01b0\u1eddi \u0111ang h\u1ed7 tr\u1ee3 hay c\u1ea3n tr\u1edf c\u00f4ng vi\u1ec7c. C\u00e1c nh\u00e0 l\u00e3nh \u0111\u1ea1o c\u1ea7n theo d\u00f5i s\u00e1t sao nh\u1eefng t\u00edn hi\u1ec7u n\u00e0y.<\/p>\n\n\n\n\n\n\n\n\n\n
              Ch\u1ec9 s\u1ed1<\/th>\n\u0110\u1ed9i nh\u00f3m kh\u1ecfe m\u1ea1nh<\/th>\n\u0110\u1ed9i nh\u00f3m kh\u00f4ng l\u00e0nh m\u1ea1nh<\/th>\n<\/tr>\n<\/thead>\n
              S\u1ef1 tham gia h\u1ecdp<\/td>\nS\u1ef1 tham gia cao, tham gia t\u00edch c\u1ef1c<\/td>\nTham gia th\u1ea5p, h\u00e0nh vi m\u1ea5t t\u1eadp trung<\/td>\n<\/tr>\n
              Xem x\u00e9t m\u00e3 ngu\u1ed3n<\/td>\nX\u00e2y d\u1ef1ng, k\u1ecbp th\u1eddi, l\u1ecbch s\u1ef1<\/td>\nNghi\u00eam kh\u1eafc, ch\u1eadm tr\u1ec5 ho\u1eb7c b\u1ecf qua<\/td>\n<\/tr>\n
              Ph\u1ea3n \u1ee9ng s\u1ef1 c\u1ed1<\/td>\nT\u1eadp trung v\u00e0o vi\u1ec7c kh\u1eafc ph\u1ee5c nguy\u00ean nh\u00e2n g\u1ed1c r\u1ec5<\/td>\nT\u1eadp trung v\u00e0o vi\u1ec7c t\u00ecm ra ng\u01b0\u1eddi g\u00e2y ra v\u1ea5n \u0111\u1ec1<\/td>\n<\/tr>\n
              T\u1ef7 l\u1ec7 r\u1eddi b\u1ecf<\/td>\n\u1ed4n \u0111\u1ecbnh, t\u1ef7 l\u1ec7 r\u1eddi b\u1ecf t\u1ef1 nguy\u1ec7n th\u1ea5p<\/td>\nT\u1ef7 l\u1ec7 r\u1eddi b\u1ecf cao, th\u01b0\u1eddng xuy\u00ean xin ngh\u1ec9 vi\u1ec7c<\/td>\n<\/tr>\n
              Minh b\u1ea1ch<\/td>\nTin x\u1ea5u lan truy\u1ec1n nhanh<\/td>\nTin x\u1ea5u b\u1ecb che gi\u1ea5u ho\u1eb7c tr\u00ec ho\u00e3n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

              Ti\u1ebfn b\u01b0\u1edbc v\u1edbi m\u1ee5c \u0111\u00edch \ud83c\udfaf<\/h2>\n

              Th\u00e0nh c\u00f4ng b\u1ec1n v\u1eefng trong ph\u00e1t tri\u1ec3n ph\u1ea7n m\u1ec1m \u0111\u00f2i h\u1ecfi s\u1ef1 chuy\u1ec3n d\u1ecbch t\u1eeb qu\u1ea3n l\u00fd nhi\u1ec7m v\u1ee5 sang d\u1eabn d\u1eaft con ng\u01b0\u1eddi. S\u1ef1 chuy\u1ec3n d\u1ecbch n\u00e0y kh\u00f4ng x\u1ea3y ra trong m\u1ed9t s\u1edbm m\u1ed9t chi\u1ec1u. N\u00f3 \u0111\u00f2i h\u1ecfi s\u1ef1 ki\u00ean nh\u1eabn, nh\u1ea5t qu\u00e1n v\u00e0 tinh th\u1ea7n s\u1eb5n s\u00e0ng th\u00edch nghi. B\u1eb1ng c\u00e1ch \u01b0u ti\u00ean kh\u00eda c\u1ea1nh con ng\u01b0\u1eddi trong Agile, c\u00e1c \u0111\u1ed9i c\u00f3 th\u1ec3 v\u01b0\u1ee3t qua nh\u1eefng ph\u1ee9c t\u1ea1p trong ph\u00e1t tri\u1ec3n hi\u1ec7n \u0111\u1ea1i v\u1edbi kh\u1ea3 n\u0103ng ph\u1ee5c h\u1ed3i cao h\u01a1n.<\/p>\n

              L\u00e3nh \u0111\u1ea1o c\u1ea7n lu\u00f4n c\u1ea3nh gi\u00e1c tr\u01b0\u1edbc c\u00e1m d\u1ed7 \u01b0u ti\u00ean t\u1ed1c \u0111\u1ed9 h\u01a1n s\u1ee9c kh\u1ecfe. Nh\u1eefng l\u1ee3i \u00edch ng\u1eafn h\u1ea1n \u0111\u1ea1t \u0111\u01b0\u1ee3c nh\u1edd ki\u1ec7t s\u1ee9c kh\u00f4ng th\u1ec3 duy tr\u00ec l\u00e2u d\u00e0i. T\u1ed1c \u0111\u1ed9 d\u00e0i h\u1ea1n \u0111\u01b0\u1ee3c x\u00e2y d\u1ef1ng tr\u00ean n\u1ec1n t\u1ea3ng ni\u1ec1m tin v\u00e0 an to\u00e0n t\u00e2m l\u00fd.<\/p>\n

              Khi b\u1ea1n tri\u1ec3n khai nh\u1eefng chi\u1ebfn l\u01b0\u1ee3c n\u00e0y, h\u00e3y nh\u1edb r\u1eb1ng m\u1ed7i t\u01b0\u01a1ng t\u00e1c \u0111\u1ec1u l\u00e0 c\u01a1 h\u1ed9i \u0111\u1ec3 c\u1ee7ng c\u1ed1 m\u1ed1i li\u00ean k\u1ebft trong \u0111\u1ed9i nh\u00f3m. H\u00e3y coi m\u1ed7i b\u1ea5t \u0111\u1ed3ng l\u00e0 c\u01a1 h\u1ed9i \u0111\u1ec3 th\u1ea5u hi\u1ec3u s\u00e2u s\u1eafc h\u01a1n. H\u00e3y coi m\u1ed7i th\u00e0nh c\u00f4ng l\u00e0 chi\u1ebfn th\u1eafng chung. B\u1eb1ng c\u00e1ch gi\u1eef y\u1ebfu t\u1ed1 con ng\u01b0\u1eddi \u1edf trung t\u00e2m trong th\u1ef1c h\u00e0nh Agile c\u1ee7a b\u1ea1n, b\u1ea1n s\u1ebd t\u1ea1o ra m\u1ed9t m\u00f4i tr\u01b0\u1eddng n\u01a1i \u0111\u1ed5i m\u1edbi th\u1ef1c s\u1ef1 n\u1edf r\u1ed9.<\/p>\n

              C\u00e1c b\u01b0\u1edbc ti\u1ebfp theo \u0111\u1ec3 tri\u1ec3n khai<\/h3>\n
                \n
              • \u0110\u00e1nh gi\u00e1 hi\u1ec7n tr\u1ea1ng \u0111\u1ed9ng l\u1ef1c:<\/strong> Quan s\u00e1t c\u00e1ch \u0111\u1ed9i c\u1ee7a b\u1ea1n t\u01b0\u01a1ng t\u00e1c trong c\u00e1c cu\u1ed9c h\u1ecdp v\u00e0 qu\u00e1 tr\u00ecnh xem x\u00e9t m\u00e3 ngu\u1ed3n.<\/li>\n
              • Thi\u1ebft l\u1eadp c\u00e1c chu\u1ea9n m\u1ef1c:<\/strong> X\u00e2y d\u1ef1ng b\u1ea3n \u0111i\u1ec1u l\u1ec7 \u0111\u1ed9i nh\u00f3m n\u00eau r\u00f5 quy t\u1eafc giao ti\u1ebfp v\u00e0 gi\u1ea3i quy\u1ebft xung \u0111\u1ed9t.<\/li>\n
              • \u0110\u00e0o t\u1ea1o k\u1ef9 n\u0103ng m\u1ec1m:<\/strong> \u0110\u1ea7u t\u01b0 v\u00e0o c\u00e1c bu\u1ed5i workshop v\u1ec1 \u0111\u1ed3ng c\u1ea3m, l\u1eafng nghe ch\u1ee7 \u0111\u1ed9ng v\u00e0 tr\u00ed tu\u1ec7 c\u1ea3m x\u00fac.<\/li>\n
              • \u0110o l\u01b0\u1eddng m\u1ed9t c\u00e1ch \u0111\u1ecbnh t\u00ednh:<\/strong> S\u1eed d\u1ee5ng kh\u1ea3o s\u00e1t v\u00e0 c\u00e1c bu\u1ed5i t\u1ed5ng k\u1ebft \u0111\u1ec3 \u0111\u00e1nh gi\u00e1 c\u1ea3m x\u00fac, ch\u1ee9 kh\u00f4ng ch\u1ec9 t\u1ed1c \u0111\u1ed9.<\/li>\n<\/ul>\n

                H\u00e0nh tr\u00ecnh h\u01b0\u1edbng t\u1edbi m\u1ed9t \u0111\u1ed9i nh\u00f3m hi\u1ec7u su\u1ea5t cao l\u00e0 li\u00ean t\u1ee5c. Kh\u00f4ng c\u00f3 \u0111i\u1ec3m \u0111\u1ebfn cu\u1ed1i c\u00f9ng n\u01a1i m\u1ecdi xung \u0111\u1ed9t bi\u1ebfn m\u1ea5t. Thay v\u00e0o \u0111\u00f3, m\u1ee5c ti\u00eau l\u00e0 x\u00e2y d\u1ef1ng m\u1ed9t \u0111\u1ed9i nh\u00f3m c\u00f3 kh\u1ea3 n\u0103ng x\u1eed l\u00fd xung \u0111\u1ed9t m\u1ed9t c\u00e1ch kh\u00e9o l\u00e9o v\u00e0 bi\u1ebfn n\u00f3 th\u00e0nh \u0111\u1ed9ng l\u1ef1c cho c\u1ea3i ti\u1ebfn.<\/p>\n","protected":false},"excerpt":{"rendered":"

                C\u00e1c ph\u01b0\u01a1ng ph\u00e1p Agile th\u01b0\u1eddng \u0111\u01b0\u1ee3c m\u00f4 t\u1ea3 theo c\u00e1c nghi th\u1ee9c, s\u1ea3n ph\u1ea9m \u0111\u1ea7u ra v\u00e0 lu\u1ed3ng c\u00f4ng vi\u1ec7c. Tuy nhi\u00ean, c\u1ed1t l\u00f5i c\u1ee7a b\u1ea5t k\u1ef3 h\u1ec7 th\u1ed1ng giao h\u00e0ng ph\u1ea7n m\u1ec1m th\u00e0nh c\u00f4ng n\u00e0o kh\u00f4ng n\u1eb1m \u1edf ch\u00ednh quy tr\u00ecnh, m\u00e0 n\u1eb1m \u1edf con ng\u01b0\u1eddi th\u1ef1c hi\u1ec7n n\u00f3. Khi c\u00e1c \u0111\u1ed9i \u00e1p d\u1ee5ng c\u00e1c th\u1ef1c h\u00e0nh Agile, h\u1ecd th\u01b0\u1eddng t\u1eadp trung m\u1ea1nh v\u00e0o c\u01a1 ch\u1ebf c\u1ee7a c\u00e1c v\u00f2ng l\u1eb7p v\u00e0 c\u00e1c c\u00e2u chuy\u1ec7n ng\u01b0\u1eddi d\u00f9ng, trong khi b\u1ecf qua nh\u1eefng \u0111\u1ed9ng l\u1ef1c con ng\u01b0\u1eddi ph\u1ee9c t\u1ea1p th\u00fac \u0111\u1ea9y hi\u1ec7u su\u1ea5t. H\u01b0\u1edbng d\u1eabn n\u00e0y kh\u00e1m ph\u00e1 nh\u1eefng y\u1ebfu t\u1ed1 thi\u1ebft y\u1ebfu trong vi\u1ec7c qu\u1ea3n l\u00fd xung \u0111\u1ed9t v\u00e0 th\u00fac \u0111\u1ea9y h\u1ee3p t\u00e1c trong m\u00f4i tr\u01b0\u1eddng ph\u00e1t tri\u1ec3n. T\u1ea1i sao c\u00e1c quy tr\u00ecnh th\u1ea5t b\u1ea1i khi thi\u1ebfu con ng\u01b0\u1eddi \ud83e\udde9 R\u1ea5t ph\u1ed5 bi\u1ebfn khi c\u00e1c t\u1ed5 ch\u1ee9c tri\u1ec3n khai c\u00e1c khung c\u00f4ng t\u00e1c v\u1edbi k\u1ef3 v\u1ecdng c\u1ea3i thi\u1ec7n ngay l\u1eadp t\u1ee9c v\u1ec1 t\u1ed1c \u0111\u1ed9 ho\u1eb7c ch\u1ea5t l\u01b0\u1ee3ng. Tuy nhi\u00ean, n\u1ebfu kh\u00f4ng gi\u1ea3i quy\u1ebft \u0111\u01b0\u1ee3c v\u0103n h\u00f3a \u0111\u1ed9i nh\u00f3m c\u1ed1t l\u00f5i, c\u00e1c s\u00e1ng ki\u1ebfn n\u00e0y th\u01b0\u1eddng b\u1ecb \u0111\u00ecnh tr\u1ec7. M\u1ed9t quy tr\u00ecnh ch\u1ec9 \u0111\u01a1n thu\u1ea7n l\u00e0 m\u1ed9t c\u00e1i th\u00f9ng ch\u1ee9a c\u00f4ng vi\u1ec7c; ch\u1ea5t l\u01b0\u1ee3ng c\u00f4ng vi\u1ec7c ph\u1ee5 thu\u1ed9c v\u00e0o c\u00e1c t\u01b0\u01a1ng t\u00e1c gi\u1eefa nh\u1eefng c\u00e1 nh\u00e2n \u0111ang l\u1ea5p \u0111\u1ea7y c\u00e1i th\u00f9ng \u0111\u00f3. Quy tr\u00ecnh so v\u1edbi con ng\u01b0\u1eddi:M\u1ed9t quy tr\u00ecnh c\u1ee9ng nh\u1eafc kh\u00f4ng th\u1ec3 b\u00f9 \u0111\u1eafp cho m\u1ed9t \u0111\u1ed9i nh\u00f3m thi\u1ebfu g\u1eafn k\u1ebft. Ng\u01b0\u1ee3c l\u1ea1i, m\u1ed9t \u0111\u1ed9i nh\u00f3m g\u1eafn k\u1ebft cao c\u00f3 th\u1ec3 th\u00edch nghi v\u1edbi c\u00e1c quy tr\u00ecnh ch\u01b0a ho\u00e0n h\u1ea3o. Chi ph\u00ed c\u1ee7a s\u1ef1 b\u1ea5t \u0111\u1ed3ng:Khi c\u00e1c th\u00e0nh vi\u00ean trong \u0111\u1ed9i kh\u00f4ng hi\u1ec3u phong c\u00e1ch l\u00e0m vi\u1ec7c c\u1ee7a nhau, s\u1ef1 c\u0103ng th\u1eb3ng gia t\u0103ng. S\u1ef1 c\u0103ng th\u1eb3ng n\u00e0y th\u1ec3 hi\u1ec7n qua vi\u1ec7c ch\u1eadm tr\u1ec5, ph\u1ea3i l\u00e0m l\u1ea1i c\u00f4ng vi\u1ec7c v\u00e0 tinh th\u1ea7n l\u00e0m vi\u1ec7c gi\u1ea3m s\u00fat. Kh\u1ea3 n\u0103ng th\u00edch nghi:Agile coi tr\u1ecdng con ng\u01b0\u1eddi v\u00e0 t\u01b0\u01a1ng t\u00e1c h\u01a1n l\u00e0 quy tr\u00ecnh v\u00e0 c\u00f4ng c\u1ee5. \u0110i\u1ec1u n\u00e0y c\u00f3 ngh\u0129a l\u00e0 \u0111\u1ed9i nh\u00f3m ph\u1ea3i \u01b0u ti\u00ean c\u00e1c k\u00eanh giao ti\u1ebfp ph\u00f9 h\u1ee3p v\u1edbi h\u1ecd, thay v\u00ec \u00e9p bu\u1ed9c s\u1eed d\u1ee5ng c\u00e1c c\u00f4ng c\u1ee5 kh\u00f4ng ph\u00f9 h\u1ee3p v\u1edbi v\u0103n h\u00f3a c\u1ee7a h\u1ecd. L\u00e3nh \u0111\u1ea1o \u0111\u00f3ng vai tr\u00f2 then ch\u1ed1t \u1edf \u0111\u00e2y. Tr\u00e1ch nhi\u1ec7m c\u1ee7a ng\u01b0\u1eddi d\u1eabn d\u1eaft \u0111\u1ed9i ho\u1eb7c qu\u1ea3n l\u00fd l\u00e0 t\u1ea1o ra m\u1ed9t m\u00f4i tr\u01b0\u1eddng m\u00e0 nhu c\u1ea7u con ng\u01b0\u1eddi \u0111\u01b0\u1ee3c \u0111\u00e1p \u1ee9ng song song v\u1edbi m\u1ee5c ti\u00eau kinh doanh. \u0110i\u1ec1u n\u00e0y \u0111\u00f2i h\u1ecfi ph\u1ea3i hi\u1ec3u r\u1eb1ng m\u1ed7i l\u1eadp tr\u00ecnh vi\u00ean, nh\u00e0 thi\u1ebft k\u1ebf v\u00e0 ki\u1ec3m th\u1eed \u0111\u1ec1u mang \u0111\u1ebfn m\u1ed9t g\u00f3c nh\u00ecn \u0111\u1ed9c \u0111\u00e1o \u0111\u01b0\u1ee3c h\u00ecnh th\u00e0nh t\u1eeb n\u1ec1n t\u1ea3ng v\u00e0 kinh nghi\u1ec7m c\u1ee7a h\u1ecd. Hi\u1ec3u r\u00f5 c\u1ea5u tr\u00fac c\u1ee7a xung \u0111\u1ed9t \ud83d\uded1 Xung \u0111\u1ed9t th\u01b0\u1eddng \u0111\u01b0\u1ee3c xem l\u00e0 m\u1ed9t k\u1ebft qu\u1ea3 ti\u00eau c\u1ef1c trong ph\u00e1t tri\u1ec3n ph\u1ea7n m\u1ec1m. Tuy nhi\u00ean, s\u1ef1 v\u1eafng m\u1eb7t c\u1ee7a xung \u0111\u1ed9t c\u00f3 th\u1ec3 cho th\u1ea5y s\u1ef1 thi\u1ebfu g\u1eafn k\u1ebft ho\u1eb7c t\u01b0 duy ph\u1ea3n bi\u1ec7n. \u0110i\u1ec3m kh\u00e1c bi\u1ec7t then ch\u1ed1t n\u1eb1m \u1edf s\u1ef1 ph\u00e2n bi\u1ec7t gi\u1eefa c\u0103ng th\u1eb3ng c\u00f3 \u00edch v\u00e0 b\u1ea5t h\u00f2a ti\u00eau c\u1ef1c. C\u0103ng th\u1eb3ng c\u00f3 \u00edch th\u00e1ch th\u1ee9c c\u00e1c \u00fd t\u01b0\u1edfng, d\u1eabn \u0111\u1ebfn gi\u1ea3i ph\u00e1p t\u1ed1t h\u01a1n. B\u1ea5t h\u00f2a ti\u00eau c\u1ef1c t\u1ea5n c\u00f4ng c\u00e1 nh\u00e2n, l\u00e0m suy y\u1ebfu ni\u1ec1m tin. Nh\u1eadn di\u1ec7n lo\u1ea1i xung \u0111\u1ed9t l\u00e0 b\u01b0\u1edbc \u0111\u1ea7u ti\u00ean h\u01b0\u1edbng t\u1edbi gi\u1ea3i quy\u1ebft. N\u00f3i chung, c\u00e1c b\u1ea5t \u0111\u1ed3ng r\u01a1i v\u00e0o hai lo\u1ea1i: Xung \u0111\u1ed9t v\u1ec1 nhi\u1ec7m v\u1ee5:C\u00e1c b\u1ea5t \u0111\u1ed3ng v\u1ec1 c\u00f4ng vi\u1ec7c itself. Bao g\u1ed3m c\u00e1c ph\u01b0\u01a1ng ph\u00e1p k\u1ef9 thu\u1eadt, \u01b0u ti\u00ean t\u00ednh n\u0103ng ho\u1eb7c ph\u00e2n b\u1ed5 ngu\u1ed3n l\u1ef1c. Lo\u1ea1i xung \u0111\u1ed9t n\u00e0y th\u01b0\u1eddng l\u00e0nh m\u1ea1nh. Xung \u0111\u1ed9t v\u1ec1 m\u1ed1i quan h\u1ec7:C\u00e1c b\u1ea5t \u0111\u1ed3ng xu\u1ea5t ph\u00e1t t\u1eeb v\u1ea5n \u0111\u1ec1 gi\u1eefa c\u00e1c c\u00e1 nh\u00e2n. Bao g\u1ed3m m\u00e2u thu\u1eabn t\u00ednh c\u00e1ch, c\u1ea3m gi\u00e1c b\u1ecb thi\u1ebfu t\u00f4n tr\u1ecdng ho\u1eb7c nh\u1eefng b\u1ea5t h\u00f2a trong qu\u00e1 kh\u1ee9. Lo\u1ea1i xung \u0111\u1ed9t n\u00e0y c\u00f3 h\u1ea1i. Khi xung \u0111\u1ed9t v\u1ec1 m\u1ed1i quan h\u1ec7 l\u1ea5n sang c\u00e1c cu\u1ed9c th\u1ea3o lu\u1eadn v\u1ec1 nhi\u1ec7m v\u1ee5, ch\u1ea5t l\u01b0\u1ee3ng c\u00f4ng vi\u1ec7c s\u1ebd b\u1ecb \u1ea3nh h\u01b0\u1edfng. \u0110\u1ed9i nh\u00f3m ng\u1eebng t\u1eadp trung v\u00e0o m\u00e3 ngu\u1ed3n v\u00e0 b\u1eaft \u0111\u1ea7u t\u1eadp trung v\u00e0o ng\u01b0\u1eddi \u0111\u1ec1 xu\u1ea5t m\u00e3 ngu\u1ed3n. C\u00e1c lo\u1ea1i xung \u0111\u1ed9t chi ti\u1ebft Lo\u1ea1i Tr\u1ecdng t\u00e2m T\u00e1c \u0111\u1ed9ng Chi\u1ebfn l\u01b0\u1ee3c gi\u1ea3i quy\u1ebft K\u1ef9 thu\u1eadt Ki\u1ebfn tr\u00fac, Ch\u1ea5t l\u01b0\u1ee3ng m\u00e3 ngu\u1ed3n T\u00edch c\u1ef1c (Th\u00fac \u0111\u1ea9y \u0111\u1ed5i m\u1edbi) Ki\u1ec3m tra ch\u00e9o, M\u00f4 h\u00ecnh h\u00f3a th\u1eed nghi\u1ec7m Quy tr\u00ecnh Lu\u1ed3ng c\u00f4ng vi\u1ec7c, \u0110\u1ecbnh ngh\u0129a Tr\u1ed9n l\u1eabn (c\u00f3 th\u1ec3 l\u00e0m ch\u1eadm l\u1ea1i) \u0110\u00e1nh gi\u00e1 l\u1ea1i, Th\u1ecfa thu\u1eadn nh\u00f3m T\u01b0\u01a1ng t\u00e1c gi\u1eefa c\u00e1c c\u00e1 nh\u00e2n Phong c\u00e1ch giao ti\u1ebfp Ti\u00eau c\u1ef1c (l\u00e0m suy y\u1ebfu ni\u1ec1m tin) Nh\u1eefng cu\u1ed9c tr\u00f2 chuy\u1ec7n 1:1, H\u00f2a gi\u1ea3i S\u1ef1 m\u01a1 h\u1ed3 v\u1ec1 vai tr\u00f2 Tr\u00e1ch nhi\u1ec7m Ti\u00eau c\u1ef1c (g\u00e2y ra kho\u1ea3ng tr\u1ed1ng) RACI r\u00f5 r\u00e0ng, M\u00f4 t\u1ea3 c\u00f4ng vi\u1ec7c An to\u00e0n t\u00e2m l\u00fd: n\u1ec1n t\u1ea3ng \ud83d\udee1\ufe0f An to\u00e0n t\u00e2m l\u00fd l\u00e0 ni\u1ec1m tin r\u1eb1ng m\u1ed9t ng\u01b0\u1eddi s\u1ebd kh\u00f4ng b\u1ecb tr\u1eebng ph\u1ea1t hay s\u1ec9 nh\u1ee5c khi l\u00ean ti\u1ebfng v\u1edbi nh\u1eefng \u00fd t\u01b0\u1edfng, c\u00e2u h\u1ecfi, lo l\u1eafng hay sai l\u1ea7m. Trong c\u00e1c nh\u00f3m ho\u1ea1t \u0111\u1ed9ng hi\u1ec7u qu\u1ea3, s\u1ef1 an to\u00e0n n\u00e0y l\u00e0 n\u1ec1n t\u1ea3ng x\u00e2y d\u1ef1ng n\u00ean s\u1ef1 h\u1ee3p t\u00e1c. Thi\u1ebfu v\u1eafng \u0111i\u1ec1u \u0111\u00f3, c\u00e1c th\u00e0nh vi\u00ean trong nh\u00f3m s\u1ebd gi\u1eef k\u00edn th\u00f4ng tin \u0111\u1ec3 b\u1ea3o v\u1ec7 b\u1ea3n th\u00e2n, d\u1eabn \u0111\u1ebfn nh\u1eefng \u0111i\u1ec3m m\u00f9 trong s\u1ea3n ph\u1ea9m. Th\u1eeba nh\u1eadn sai l\u1ea7m: Khi m\u1ed9t nh\u00e0 ph\u00e1t tri\u1ec3n t\u1ea1o ra l\u1ed7i, h\u1ecd c\u00f3 che gi\u1ea5u n\u00f3 kh\u00f4ng? Trong m\u00f4i tr\u01b0\u1eddng an to\u00e0n, h\u1ecd s\u1ebd b\u00e1o c\u00e1o ngay l\u1eadp t\u1ee9c \u0111\u1ec3 nh\u00f3m c\u00f3 th\u1ec3 s\u1eeda l\u1ed7i. Vi\u1ec7c che gi\u1ea5u l\u1ed7i \u0111\u1ec3 tr\u00e1nh tr\u00e1ch nhi\u1ec7m l\u00e0 d\u1ea5u hi\u1ec7u c\u1ee7a m\u1ee9c \u0111\u1ed9 an to\u00e0n th\u1ea5p. \u0110\u1eb7t c\u00e2u h\u1ecfi: C\u00e1c th\u00e0nh vi\u00ean m\u1edbi th\u01b0\u1eddng do d\u1ef1 khi \u0111\u1eb7t nh\u1eefng c\u00e2u h\u1ecfi c\u01a1 b\u1ea3n. S\u1ef1 an to\u00e0n khuy\u1ebfn kh\u00edch tinh th\u1ea7n t\u00f2 m\u00f2, t\u1eeb \u0111\u00f3 th\u00fac \u0111\u1ea9y qu\u00e1 tr\u00ecnh h\u1ecdc t\u1eadp. Th\u00e1ch th\u1ee9c hi\u1ec7n tr\u1ea1ng: N\u1ebfu m\u1ed9t quy tr\u00ecnh b\u1ecb h\u1ecfng, ai \u0111\u00f3 c\u1ea7n ph\u1ea3i n\u00f3i ra. An to\u00e0n t\u00e2m l\u00fd cho ph\u00e9p \u0111i\u1ec1u n\u00e0y x\u1ea3y ra m\u00e0 kh\u00f4ng s\u1ee3 b\u1ecb tr\u1eebng ph\u1ea1t. X\u00e2y d\u1ef1ng m\u00f4i tr\u01b0\u1eddng n\u00e0y \u0111\u00f2i h\u1ecfi h\u00e0nh vi nh\u1ea5t qu\u00e1n t\u1eeb l\u00e3nh \u0111\u1ea1o. C\u00e1c nh\u00e0 l\u00e3nh \u0111\u1ea1o ph\u1ea3i l\u00e0m g\u01b0\u01a1ng v\u1ec1 s\u1ef1 khi\u00eam t\u1ed1n. Khi m\u1ed9t qu\u1ea3n l\u00fd th\u1eeba nh\u1eadn r\u1eb1ng<\/p>\n","protected":false},"author":1,"featured_media":4103,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_yoast_wpseo_title":"M\u1eb7t nh\u00e2n v\u0103n c\u1ee7a Agile: Xung \u0111\u1ed9t v\u00e0 H\u1ee3p t\u00e1c \ud83d\ude80","_yoast_wpseo_metadesc":"H\u1ecdc c\u00e1ch qu\u1ea3n l\u00fd xung \u0111\u1ed9t v\u00e0 th\u00fac \u0111\u1ea9y h\u1ee3p t\u00e1c trong c\u00e1c \u0111\u1ed9i ph\u00e1t tri\u1ec3n. Kh\u00e1m ph\u00e1 an to\u00e0n t\u00e2m l\u00fd, giao ti\u1ebfp v\u00e0 \u0111\u1ed9ng l\u1ef1c \u0111\u1ed9i nh\u00f3m Agile \u0111\u1ec3 \u0111\u1ea1t th\u00e0nh c\u00f4ng b\u1ec1n v\u1eefng.","fifu_image_url":"","fifu_image_alt":"","footnotes":""},"categories":[82],"tags":[77,81],"class_list":["post-4102","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-agile","tag-academic","tag-agile"],"yoast_head":"\nM\u1eb7t nh\u00e2n v\u0103n c\u1ee7a Agile: Xung \u0111\u1ed9t v\u00e0 H\u1ee3p t\u00e1c \ud83d\ude80<\/title>\n<meta name=\"description\" content=\"H\u1ecdc c\u00e1ch qu\u1ea3n l\u00fd xung \u0111\u1ed9t v\u00e0 th\u00fac \u0111\u1ea9y h\u1ee3p t\u00e1c trong c\u00e1c \u0111\u1ed9i ph\u00e1t tri\u1ec3n. Kh\u00e1m ph\u00e1 an to\u00e0n t\u00e2m l\u00fd, giao ti\u1ebfp v\u00e0 \u0111\u1ed9ng l\u1ef1c \u0111\u1ed9i nh\u00f3m Agile \u0111\u1ec3 \u0111\u1ea1t th\u00e0nh c\u00f4ng b\u1ec1n v\u1eefng.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.diagrams-ai.com\/vn\/human-side-agile-managing-conflict-collaboration\/\" \/>\n<meta property=\"og:locale\" content=\"vi_VN\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"M\u1eb7t nh\u00e2n v\u0103n c\u1ee7a Agile: Xung \u0111\u1ed9t v\u00e0 H\u1ee3p t\u00e1c \ud83d\ude80\" \/>\n<meta property=\"og:description\" content=\"H\u1ecdc c\u00e1ch qu\u1ea3n l\u00fd xung \u0111\u1ed9t v\u00e0 th\u00fac \u0111\u1ea9y h\u1ee3p t\u00e1c trong c\u00e1c \u0111\u1ed9i ph\u00e1t tri\u1ec3n. Kh\u00e1m ph\u00e1 an to\u00e0n t\u00e2m l\u00fd, giao ti\u1ebfp v\u00e0 \u0111\u1ed9ng l\u1ef1c \u0111\u1ed9i nh\u00f3m Agile \u0111\u1ec3 \u0111\u1ea1t th\u00e0nh c\u00f4ng b\u1ec1n v\u1eefng.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.diagrams-ai.com\/vn\/human-side-agile-managing-conflict-collaboration\/\" \/>\n<meta property=\"og:site_name\" content=\"Diagrams AI Vietnamese\" \/>\n<meta property=\"article:published_time\" content=\"2026-03-27T19:39:17+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.diagrams-ai.com\/vn\/wp-content\/uploads\/sites\/10\/2026\/03\/human-side-agile-kawaii-infographic-16x9-1.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1664\" \/>\n\t<meta property=\"og:image:height\" content=\"928\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"vpadmin\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"\u0110\u01b0\u1ee3c vi\u1ebft b\u1edfi\" \/>\n\t<meta name=\"twitter:data1\" content=\"vpadmin\" \/>\n\t<meta name=\"twitter:label2\" content=\"\u01af\u1edbc t\u00ednh th\u1eddi gian \u0111\u1ecdc\" \/>\n\t<meta name=\"twitter:data2\" content=\"19 ph\u00fat\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.diagrams-ai.com\/vn\/human-side-agile-managing-conflict-collaboration\/\",\"url\":\"https:\/\/www.diagrams-ai.com\/vn\/human-side-agile-managing-conflict-collaboration\/\",\"name\":\"M\u1eb7t nh\u00e2n v\u0103n c\u1ee7a Agile: Xung \u0111\u1ed9t v\u00e0 H\u1ee3p t\u00e1c \ud83d\ude80\",\"isPartOf\":{\"@id\":\"https:\/\/www.diagrams-ai.com\/vn\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.diagrams-ai.com\/vn\/human-side-agile-managing-conflict-collaboration\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.diagrams-ai.com\/vn\/human-side-agile-managing-conflict-collaboration\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.diagrams-ai.com\/vn\/wp-content\/uploads\/sites\/10\/2026\/03\/human-side-agile-kawaii-infographic-16x9-1.jpg\",\"datePublished\":\"2026-03-27T19:39:17+00:00\",\"author\":{\"@id\":\"https:\/\/www.diagrams-ai.com\/vn\/#\/schema\/person\/ecc36153eaeb4aeaf895589c93d5de12\"},\"description\":\"H\u1ecdc c\u00e1ch qu\u1ea3n l\u00fd xung \u0111\u1ed9t v\u00e0 th\u00fac \u0111\u1ea9y h\u1ee3p t\u00e1c trong c\u00e1c \u0111\u1ed9i ph\u00e1t tri\u1ec3n. Kh\u00e1m ph\u00e1 an to\u00e0n t\u00e2m l\u00fd, giao ti\u1ebfp v\u00e0 \u0111\u1ed9ng l\u1ef1c \u0111\u1ed9i nh\u00f3m Agile \u0111\u1ec3 \u0111\u1ea1t th\u00e0nh c\u00f4ng b\u1ec1n v\u1eefng.\",\"breadcrumb\":{\"@id\":\"https:\/\/www.diagrams-ai.com\/vn\/human-side-agile-managing-conflict-collaboration\/#breadcrumb\"},\"inLanguage\":\"vi\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.diagrams-ai.com\/vn\/human-side-agile-managing-conflict-collaboration\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"vi\",\"@id\":\"https:\/\/www.diagrams-ai.com\/vn\/human-side-agile-managing-conflict-collaboration\/#primaryimage\",\"url\":\"https:\/\/www.diagrams-ai.com\/vn\/wp-content\/uploads\/sites\/10\/2026\/03\/human-side-agile-kawaii-infographic-16x9-1.jpg\",\"contentUrl\":\"https:\/\/www.diagrams-ai.com\/vn\/wp-content\/uploads\/sites\/10\/2026\/03\/human-side-agile-kawaii-infographic-16x9-1.jpg\",\"width\":1664,\"height\":928},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.diagrams-ai.com\/vn\/human-side-agile-managing-conflict-collaboration\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.diagrams-ai.com\/vn\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"M\u1eb7t ng\u01b0\u1eddi c\u1ee7a Agile: Qu\u1ea3n l\u00fd xung \u0111\u1ed9t v\u00e0 h\u1ee3p t\u00e1c trong c\u00e1c \u0111\u1ed9i ph\u00e1t tri\u1ec3n\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.diagrams-ai.com\/vn\/#website\",\"url\":\"https:\/\/www.diagrams-ai.com\/vn\/\",\"name\":\"Diagrams AI Vietnamese\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.diagrams-ai.com\/vn\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"vi\"},{\"@type\":\"Person\",\"@id\":\"https:\/\/www.diagrams-ai.com\/vn\/#\/schema\/person\/ecc36153eaeb4aeaf895589c93d5de12\",\"name\":\"vpadmin\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"vi\",\"@id\":\"https:\/\/www.diagrams-ai.com\/vn\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/56e0eb902506d9cea7c7e209205383146b8e81c0ef2eff693d9d5e0276b3d7e3?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/56e0eb902506d9cea7c7e209205383146b8e81c0ef2eff693d9d5e0276b3d7e3?s=96&d=mm&r=g\",\"caption\":\"vpadmin\"},\"sameAs\":[\"https:\/\/www.diagrams-ai.com\"],\"url\":\"https:\/\/www.diagrams-ai.com\/vn\/author\/vpadmin\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"M\u1eb7t nh\u00e2n v\u0103n c\u1ee7a Agile: Xung \u0111\u1ed9t v\u00e0 H\u1ee3p t\u00e1c \ud83d\ude80","description":"H\u1ecdc c\u00e1ch qu\u1ea3n l\u00fd xung \u0111\u1ed9t v\u00e0 th\u00fac \u0111\u1ea9y h\u1ee3p t\u00e1c trong c\u00e1c \u0111\u1ed9i ph\u00e1t tri\u1ec3n. Kh\u00e1m ph\u00e1 an to\u00e0n t\u00e2m l\u00fd, giao ti\u1ebfp v\u00e0 \u0111\u1ed9ng l\u1ef1c \u0111\u1ed9i nh\u00f3m Agile \u0111\u1ec3 \u0111\u1ea1t th\u00e0nh c\u00f4ng b\u1ec1n v\u1eefng.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.diagrams-ai.com\/vn\/human-side-agile-managing-conflict-collaboration\/","og_locale":"vi_VN","og_type":"article","og_title":"M\u1eb7t nh\u00e2n v\u0103n c\u1ee7a Agile: Xung \u0111\u1ed9t v\u00e0 H\u1ee3p t\u00e1c \ud83d\ude80","og_description":"H\u1ecdc c\u00e1ch qu\u1ea3n l\u00fd xung \u0111\u1ed9t v\u00e0 th\u00fac \u0111\u1ea9y h\u1ee3p t\u00e1c trong c\u00e1c \u0111\u1ed9i ph\u00e1t tri\u1ec3n. Kh\u00e1m ph\u00e1 an to\u00e0n t\u00e2m l\u00fd, giao ti\u1ebfp v\u00e0 \u0111\u1ed9ng l\u1ef1c \u0111\u1ed9i nh\u00f3m Agile \u0111\u1ec3 \u0111\u1ea1t th\u00e0nh c\u00f4ng b\u1ec1n v\u1eefng.","og_url":"https:\/\/www.diagrams-ai.com\/vn\/human-side-agile-managing-conflict-collaboration\/","og_site_name":"Diagrams AI Vietnamese","article_published_time":"2026-03-27T19:39:17+00:00","og_image":[{"width":1664,"height":928,"url":"https:\/\/www.diagrams-ai.com\/vn\/wp-content\/uploads\/sites\/10\/2026\/03\/human-side-agile-kawaii-infographic-16x9-1.jpg","type":"image\/jpeg"}],"author":"vpadmin","twitter_card":"summary_large_image","twitter_misc":{"\u0110\u01b0\u1ee3c vi\u1ebft b\u1edfi":"vpadmin","\u01af\u1edbc t\u00ednh th\u1eddi gian \u0111\u1ecdc":"19 ph\u00fat"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.diagrams-ai.com\/vn\/human-side-agile-managing-conflict-collaboration\/","url":"https:\/\/www.diagrams-ai.com\/vn\/human-side-agile-managing-conflict-collaboration\/","name":"M\u1eb7t nh\u00e2n v\u0103n c\u1ee7a Agile: Xung \u0111\u1ed9t v\u00e0 H\u1ee3p t\u00e1c \ud83d\ude80","isPartOf":{"@id":"https:\/\/www.diagrams-ai.com\/vn\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.diagrams-ai.com\/vn\/human-side-agile-managing-conflict-collaboration\/#primaryimage"},"image":{"@id":"https:\/\/www.diagrams-ai.com\/vn\/human-side-agile-managing-conflict-collaboration\/#primaryimage"},"thumbnailUrl":"https:\/\/www.diagrams-ai.com\/vn\/wp-content\/uploads\/sites\/10\/2026\/03\/human-side-agile-kawaii-infographic-16x9-1.jpg","datePublished":"2026-03-27T19:39:17+00:00","author":{"@id":"https:\/\/www.diagrams-ai.com\/vn\/#\/schema\/person\/ecc36153eaeb4aeaf895589c93d5de12"},"description":"H\u1ecdc c\u00e1ch qu\u1ea3n l\u00fd xung \u0111\u1ed9t v\u00e0 th\u00fac \u0111\u1ea9y h\u1ee3p t\u00e1c trong c\u00e1c \u0111\u1ed9i ph\u00e1t tri\u1ec3n. Kh\u00e1m ph\u00e1 an to\u00e0n t\u00e2m l\u00fd, giao ti\u1ebfp v\u00e0 \u0111\u1ed9ng l\u1ef1c \u0111\u1ed9i nh\u00f3m Agile \u0111\u1ec3 \u0111\u1ea1t th\u00e0nh c\u00f4ng b\u1ec1n v\u1eefng.","breadcrumb":{"@id":"https:\/\/www.diagrams-ai.com\/vn\/human-side-agile-managing-conflict-collaboration\/#breadcrumb"},"inLanguage":"vi","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.diagrams-ai.com\/vn\/human-side-agile-managing-conflict-collaboration\/"]}]},{"@type":"ImageObject","inLanguage":"vi","@id":"https:\/\/www.diagrams-ai.com\/vn\/human-side-agile-managing-conflict-collaboration\/#primaryimage","url":"https:\/\/www.diagrams-ai.com\/vn\/wp-content\/uploads\/sites\/10\/2026\/03\/human-side-agile-kawaii-infographic-16x9-1.jpg","contentUrl":"https:\/\/www.diagrams-ai.com\/vn\/wp-content\/uploads\/sites\/10\/2026\/03\/human-side-agile-kawaii-infographic-16x9-1.jpg","width":1664,"height":928},{"@type":"BreadcrumbList","@id":"https:\/\/www.diagrams-ai.com\/vn\/human-side-agile-managing-conflict-collaboration\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.diagrams-ai.com\/vn\/"},{"@type":"ListItem","position":2,"name":"M\u1eb7t ng\u01b0\u1eddi c\u1ee7a Agile: Qu\u1ea3n l\u00fd xung \u0111\u1ed9t v\u00e0 h\u1ee3p t\u00e1c trong c\u00e1c \u0111\u1ed9i ph\u00e1t tri\u1ec3n"}]},{"@type":"WebSite","@id":"https:\/\/www.diagrams-ai.com\/vn\/#website","url":"https:\/\/www.diagrams-ai.com\/vn\/","name":"Diagrams AI Vietnamese","description":"","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.diagrams-ai.com\/vn\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"vi"},{"@type":"Person","@id":"https:\/\/www.diagrams-ai.com\/vn\/#\/schema\/person\/ecc36153eaeb4aeaf895589c93d5de12","name":"vpadmin","image":{"@type":"ImageObject","inLanguage":"vi","@id":"https:\/\/www.diagrams-ai.com\/vn\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/56e0eb902506d9cea7c7e209205383146b8e81c0ef2eff693d9d5e0276b3d7e3?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/56e0eb902506d9cea7c7e209205383146b8e81c0ef2eff693d9d5e0276b3d7e3?s=96&d=mm&r=g","caption":"vpadmin"},"sameAs":["https:\/\/www.diagrams-ai.com"],"url":"https:\/\/www.diagrams-ai.com\/vn\/author\/vpadmin\/"}]}},"_links":{"self":[{"href":"https:\/\/www.diagrams-ai.com\/vn\/wp-json\/wp\/v2\/posts\/4102","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.diagrams-ai.com\/vn\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.diagrams-ai.com\/vn\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.diagrams-ai.com\/vn\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.diagrams-ai.com\/vn\/wp-json\/wp\/v2\/comments?post=4102"}],"version-history":[{"count":0,"href":"https:\/\/www.diagrams-ai.com\/vn\/wp-json\/wp\/v2\/posts\/4102\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.diagrams-ai.com\/vn\/wp-json\/wp\/v2\/media\/4103"}],"wp:attachment":[{"href":"https:\/\/www.diagrams-ai.com\/vn\/wp-json\/wp\/v2\/media?parent=4102"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.diagrams-ai.com\/vn\/wp-json\/wp\/v2\/categories?post=4102"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.diagrams-ai.com\/vn\/wp-json\/wp\/v2\/tags?post=4102"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}