{"id":4052,"date":"2026-03-29T12:12:30","date_gmt":"2026-03-29T12:12:30","guid":{"rendered":"https:\/\/www.diagrams-ai.com\/vn\/agile-metrics-that-matter-measuring-success\/"},"modified":"2026-03-29T12:12:30","modified_gmt":"2026-03-29T12:12:30","slug":"agile-metrics-that-matter-measuring-success","status":"publish","type":"post","link":"https:\/\/www.diagrams-ai.com\/vn\/agile-metrics-that-matter-measuring-success\/","title":{"rendered":"C\u00e1c Ch\u1ec9 S\u1ed1 Agile Quan Tr\u1ecdng: \u0110o L\u01b0\u1eddng Th\u00e0nh C\u00f4ng M\u00e0 Kh\u00f4ng C\u1ea7n S\u1ed1 Li\u1ec7u H\u01b0 Danh"},"content":{"rendered":"

Vi\u1ec7c tri\u1ec3n khai c\u00e1c ph\u01b0\u01a1ng ph\u00e1p Agile h\u1ee9a h\u1eb9n giao h\u00e0ng nhanh h\u01a1n v\u00e0 ph\u00f9 h\u1ee3p h\u01a1n v\u1edbi nhu c\u1ea7u kh\u00e1ch h\u00e0ng. Tuy nhi\u00ean, nhi\u1ec1u t\u1ed5 ch\u1ee9c g\u1eb7p kh\u00f3 kh\u0103n khi c\u1ed1 g\u1eafng \u0111o l\u01b0\u1eddng th\u00e0nh c\u00f4ng \u0111\u00f3. C\u00e1i c\u00e1m d\u1ed7 theo d\u00f5i m\u1ecdi con s\u1ed1 c\u00f3 s\u1eb5n l\u00e0 r\u1ea5t l\u1edbn, nh\u01b0ng kh\u00f4ng ph\u1ea3i m\u1ecdi d\u1eef li\u1ec7u n\u00e0o c\u0169ng \u0111\u1ea1i di\u1ec7n cho ti\u1ebfn b\u1ed9. M\u1ed9t s\u1ed1 ch\u1ec9 s\u1ed1, \u0111\u01b0\u1ee3c g\u1ecdi l\u00e0 ch\u1ec9 s\u1ed1 h\u01b0 danh, mang l\u1ea1i c\u1ea3m gi\u00e1c th\u00e0nh t\u1ef1u gi\u1ea3 t\u1ea1o trong khi che gi\u1ea5u nh\u1eefng b\u1ea5t hi\u1ec7u qu\u1ea3 th\u1ef1c s\u1ef1. \u0110\u1ec3 th\u1ef1c s\u1ef1 c\u1ea3i thi\u1ec7n, c\u00e1c \u0111\u1ed9i ph\u1ea3i t\u1eadp trung v\u00e0o c\u00e1c ph\u00e9p \u0111o d\u1ef1a tr\u00ean gi\u00e1 tr\u1ecb, ph\u1ea3n \u00e1nh th\u1ef1c t\u1ebf ch\u1ee9 kh\u00f4ng ph\u1ea3i ho\u1ea1t \u0111\u1ed9ng.<\/p>\n

H\u01b0\u1edbng d\u1eabn n\u00e0y kh\u00e1m ph\u00e1 c\u00e1c ch\u1ec9 s\u1ed1 thi\u1ebft y\u1ebfu cho th\u1ea5y s\u1ef1 ti\u1ebfn b\u1ed9 th\u1ef1c s\u1ef1. Ch\u00fang ta s\u1ebd ph\u00e2n bi\u1ec7t gi\u1eefa \u0111\u1ea7u ra v\u00e0 k\u1ebft qu\u1ea3, ph\u00e2n t\u00edch nh\u1eefng r\u1ee7i ro t\u1eeb c\u00e1c hi\u1ec3u l\u1ea7m ph\u1ed5 bi\u1ebfn, v\u00e0 cung c\u1ea5p m\u1ed9t khung \u0111\u1ec3 ch\u1ecdn d\u1eef li\u1ec7u gi\u00fap th\u00fac \u0111\u1ea9y m\u00e0 kh\u00f4ng g\u00e2y \u00e1p l\u1ef1c cho \u0111\u1ed9i nh\u00f3m c\u1ee7a b\u1ea1n. B\u1eb1ng c\u00e1ch t\u1eadp trung v\u00e0o nh\u1eefng ch\u1ec9 s\u1ed1 c\u1ed1t l\u00f5i n\u00e0y, c\u00e1c t\u1ed5 ch\u1ee9c c\u00f3 th\u1ec3 th\u00fac \u0111\u1ea9y t\u0103ng tr\u01b0\u1edfng b\u1ec1n v\u1eefng v\u00e0 c\u1ea3i ti\u1ebfn li\u00ean t\u1ee5c m\u00e0 kh\u00f4ng l\u00e0m t\u1ed5n h\u1ea1i \u0111\u1ebfn s\u1ee9c kh\u1ecfe tinh th\u1ea7n c\u1ee7a \u0111\u1ed9i nh\u00f3m.<\/p>\n

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\"Infographic:<\/figure>\n<\/div>\n

\ud83c\udfaf S\u1ef1 Kh\u00e1c Bi\u1ec7t C\u1ed1t L\u00f5i: \u0110\u1ea7u Ra So V\u1edbi K\u1ebft Qu\u1ea3<\/h2>\n

Hi\u1ec3u r\u00f5 s\u1ef1 kh\u00e1c bi\u1ec7t gi\u1eefa \u0111\u1ea7u ra v\u00e0 k\u1ebft qu\u1ea3 l\u00e0 n\u1ec1n t\u1ea3ng cho vi\u1ec7c \u0111o l\u01b0\u1eddng hi\u1ec7u qu\u1ea3. Vi\u1ec7c nh\u1ea7m l\u1eabn hai kh\u00e1i ni\u1ec7m n\u00e0y tr\u1ef1c ti\u1ebfp d\u1eabn \u0111\u1ebfn c\u00e1c ch\u1ec9 s\u1ed1 h\u01b0 danh. \u0110\u1ea7u ra \u0111\u1ec1 c\u1eadp \u0111\u1ebfn c\u00f4ng vi\u1ec7c c\u1ee5 th\u1ec3 \u0111\u01b0\u1ee3c t\u1ea1o ra, ch\u1eb3ng h\u1ea1n nh\u01b0 c\u00e1c l\u1ea7n ghi m\u00e3, \u0111i\u1ec3m truy\u1ec7n ho\u00e0n th\u00e0nh, ho\u1eb7c v\u00e9 c\u00f4ng vi\u1ec7c \u0111\u01b0\u1ee3c \u0111\u00f3ng. K\u1ebft qu\u1ea3 \u0111\u1ec1 c\u1eadp \u0111\u1ebfn gi\u00e1 tr\u1ecb \u0111\u01b0\u1ee3c mang l\u1ea1i cho kh\u00e1ch h\u00e0ng ho\u1eb7c doanh nghi\u1ec7p, ch\u1eb3ng h\u1ea1n nh\u01b0 t\u1ef7 l\u1ec7 ng\u01b0\u1eddi d\u00f9ng s\u1eed d\u1ee5ng, doanh thu t\u1ea1o ra, ho\u1eb7c vi\u1ec7c gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1.<\/p>\n

Khi c\u00e1c \u0111\u1ed9i t\u1ed1i \u01b0u h\u00f3a cho \u0111\u1ea7u ra, h\u1ecd c\u00f3 nguy c\u01a1 ph\u00e1t h\u00e0nh c\u00e1c t\u00ednh n\u0103ng m\u00e0 kh\u00f4ng ai s\u1eed d\u1ee5ng. Khi h\u1ecd t\u1ed1i \u01b0u h\u00f3a cho k\u1ebft qu\u1ea3, h\u1ecd s\u1ebd \u0111i\u1ec1u ch\u1ec9nh n\u1ed7 l\u1ef1c c\u1ee7a m\u00ecnh ph\u00f9 h\u1ee3p v\u1edbi nhu c\u1ea7u th\u1ef1c t\u1ebf c\u1ee7a ng\u01b0\u1eddi d\u00f9ng. H\u00e3y xem x\u00e9t ph\u00e2n t\u00edch sau:<\/p>\n

    \n
  • Ch\u1ec9 s\u1ed1 \u0110\u1ea7u Ra:<\/strong>\u0110o l\u01b0\u1eddng kh\u1ed1i l\u01b0\u1ee3ng v\u00e0 ho\u1ea1t \u0111\u1ed9ng. Ch\u00fang tr\u1ea3 l\u1eddi c\u00e2u h\u1ecfi: \u201cCh\u00fang ta \u0111\u00e3 x\u00e2y d\u1ef1ng g\u00ec?\u201d<\/li>\n
  • Ch\u1ec9 s\u1ed1 K\u1ebft Qu\u1ea3:<\/strong>\u0110o l\u01b0\u1eddng t\u00e1c \u0111\u1ed9ng v\u00e0 gi\u00e1 tr\u1ecb. Ch\u00fang tr\u1ea3 l\u1eddi c\u00e2u h\u1ecfi: \u201cN\u00f3 c\u00f3 gi\u00fap \u00edch kh\u00f4ng?\u201d<\/li>\n
  • Ch\u1ec9 s\u1ed1 S\u1ee9c Kh\u1ecfe:<\/strong>\u0110o l\u01b0\u1eddng t\u00ednh b\u1ec1n v\u1eefng. Ch\u00fang tr\u1ea3 l\u1eddi c\u00e2u h\u1ecfi: \u201cCh\u00fang ta c\u00f3 th\u1ec3 ti\u1ebfp t\u1ee5c l\u00e0m \u0111i\u1ec1u n\u00e0y kh\u00f4ng?\u201d<\/li>\n<\/ul>\n

    C\u00e1c khung Agile khuy\u1ebfn kh\u00edch ki\u1ec3m tra v\u00e0 th\u00edch nghi. V\u00f2ng l\u1eb7p n\u00e0y \u0111\u00f2i h\u1ecfi ph\u1ea3n h\u1ed3i ch\u00ednh x\u00e1c. N\u1ebfu v\u00f2ng ph\u1ea3n h\u1ed3i ch\u1ec9 d\u1ef1a tr\u00ean \u0111\u1ea7u ra, th\u00ec vi\u1ec7c th\u00edch nghi c\u00f3 th\u1ec3 b\u1ecb l\u1ec7ch h\u01b0\u1edbng. V\u00ed d\u1ee5, t\u0103ng t\u1ed1c \u0111\u1ed9 m\u00e0 kh\u00f4ng c\u1ea3i thi\u1ec7n ch\u1ea5t l\u01b0\u1ee3ng ho\u1eb7c s\u1ef1 h\u00e0i l\u00f2ng c\u1ee7a kh\u00e1ch h\u00e0ng th\u01b0\u1eddng d\u1eabn \u0111\u1ebfn t\u00edch t\u1ee5 n\u1ee3 k\u1ef9 thu\u1eadt. Do \u0111\u00f3, c\u1ea7n c\u00f3 m\u1ed9t b\u1ea3ng \u0111i\u1ec3m c\u00e2n b\u1eb1ng \u0111\u1ec3 duy tr\u00ec chu k\u1ef3 ph\u00e1t tri\u1ec3n l\u00e0nh m\u1ea1nh.<\/p>\n

    \ud83d\udeab B\u1eaby c\u1ee7a C\u00e1c Ch\u1ec9 S\u1ed1 H\u01b0 Danh<\/h2>\n

    C\u00e1c ch\u1ec9 s\u1ed1 h\u01b0 danh l\u00e0 nh\u1eefng con s\u1ed1 tr\u00f4ng \u1ea5n t\u01b0\u1ee3ng nh\u01b0ng kh\u00f4ng li\u00ean quan \u0111\u1ebfn th\u00e0nh c\u00f4ng d\u00e0i h\u1ea1n. Ch\u00fang th\u01b0\u1eddng d\u1ec5 \u0111o l\u01b0\u1eddng nh\u01b0ng kh\u00f3 h\u00e0nh \u0111\u1ed9ng. D\u1ef1a v\u00e0o ch\u00fang c\u00f3 th\u1ec3 d\u1eabn \u0111\u1ebfn vi\u1ec7c thao t\u00fang h\u1ec7 th\u1ed1ng, khi c\u00e1c th\u00e0nh vi\u00ean \u0111\u1ed9i nh\u00f3m thao t\u00fang quy tr\u00ecnh \u0111\u1ec3 c\u1ea3i thi\u1ec7n con s\u1ed1 m\u00e0 kh\u00f4ng mang l\u1ea1i gi\u00e1 tr\u1ecb th\u1ef1c s\u1ef1. D\u01b0\u1edbi \u0111\u00e2y l\u00e0 m\u1ed9t s\u1ed1 v\u00ed d\u1ee5 ph\u1ed5 bi\u1ebfn v\u00e0 l\u00fd do t\u1ea1i sao ch\u00fang th\u01b0\u1eddng th\u1ea5t b\u1ea1i khi l\u00e0m ch\u1ec9 s\u1ed1 ch\u00ednh.<\/p>\n

    1. T\u1ed1c \u0111\u1ed9 (Velocity) l\u00e0m KPI<\/h3>\n

    T\u1ed1c \u0111\u1ed9 \u0111o l\u01b0\u1eddng l\u01b0\u1ee3ng c\u00f4ng vi\u1ec7c m\u00e0 m\u1ed9t \u0111\u1ed9i ho\u00e0n th\u00e0nh trong m\u1ed9t sprint. D\u00f9 h\u1eefu \u00edch cho l\u1eadp k\u1ebf ho\u1ea1ch n\u1ed9i b\u1ed9 v\u00e0 d\u1ef1 b\u00e1o n\u0103ng l\u1ef1c, n\u00f3 tr\u1edf n\u00ean r\u1eafc r\u1ed1i khi d\u00f9ng l\u00e0m ti\u00eau chu\u1ea9n \u0111\u00e1nh gi\u00e1 hi\u1ec7u su\u1ea5t. N\u1ebfu qu\u1ea3n l\u00fd \u0111\u1eb7t m\u1ee5c ti\u00eau d\u1ef1a tr\u00ean t\u1ed1c \u0111\u1ed9, c\u00e1c \u0111\u1ed9i c\u00f3 th\u1ec3:<\/p>\n

      \n
    • \u01af\u1edbc l\u01b0\u1ee3ng c\u00e1c c\u00e2u chuy\u1ec7n nh\u1ecf h\u01a1n th\u1ef1c t\u1ebf.<\/li>\n
    • Chia nh\u1ecf c\u00f4ng vi\u1ec7c m\u1ed9t c\u00e1ch nh\u00e2n t\u1ea1o \u0111\u1ec3 t\u0103ng s\u1ed1 l\u01b0\u1ee3ng.<\/li>\n
    • Lo\u1ea1i b\u1ecf c\u00f4ng vi\u1ec7c ph\u1ee9c t\u1ea1p \u0111\u1ec3 duy tr\u00ec m\u1ee9c trung b\u00ecnh cao.<\/li>\n<\/ul>\n

      T\u1ed1c \u0111\u1ed9 ph\u1ee5 thu\u1ed9c v\u00e0o t\u1eebng \u0111\u1ed9i c\u1ee5 th\u1ec3. M\u1ed9t \u0111\u1ed9i ph\u00e1t tri\u1ec3n c\u1ea5p cao s\u1ebd t\u1ef1 nhi\u00ean c\u00f3 t\u1ed1c \u0111\u1ed9 cao h\u01a1n \u0111\u1ed9i m\u1edbi v\u00e0o ngh\u1ec1. Vi\u1ec7c so s\u00e1nh c\u00e1c con s\u1ed1 n\u00e0y l\u00e0 kh\u00f4ng h\u1ee3p l\u1ec7. Thay v\u00e0o \u0111\u00f3, h\u00e3y d\u00f9ng t\u1ed1c \u0111\u1ed9 \u0111\u1ec3 theo d\u00f5i s\u1ef1 nh\u1ea5t qu\u00e1n theo th\u1eddi gian trong c\u00f9ng m\u1ed9t \u0111\u1ed9i, nh\u1eb1m d\u1ef1 \u0111o\u00e1n n\u0103ng l\u1ef1c t\u01b0\u01a1ng lai.<\/p>\n

      2. \u0110i\u1ec3m C\u00e2u Chuy\u1ec7n<\/h3>\n

      \u0110i\u1ec3m c\u00e2u chuy\u1ec7n \u01b0\u1edbc l\u01b0\u1ee3ng n\u1ed7 l\u1ef1c, ch\u1ee9 kh\u00f4ng ph\u1ea3i th\u1eddi gian. Tuy nhi\u00ean, c\u00e1c \u0111\u1ed9i th\u01b0\u1eddng coi ch\u00fang nh\u01b0 gi\u1edd. Vi\u1ec7c chuy\u1ec3n \u0111\u1ed5i n\u00e0y t\u1ea1o ra c\u1ea3m gi\u00e1c ch\u00ednh x\u00e1c gi\u1ea3 t\u1ea1o. \u0110i\u1ec3m c\u00e2u chuy\u1ec7n l\u00e0 \u0111\u01a1n v\u1ecb t\u01b0\u01a1ng \u0111\u1ed1i \u0111\u01b0\u1ee3c thi\u1ebft k\u1ebf \u0111\u1ec3 chu\u1ea9n h\u00f3a n\u1ed7 l\u1ef1c gi\u1eefa c\u00e1c nhi\u1ec7m v\u1ee5 kh\u00e1c nhau. S\u1eed d\u1ee5ng ch\u00fang \u0111\u1ec3 t\u00ednh chi ph\u00ed m\u1ed7i \u0111i\u1ec3m hay gi\u1edd thanh to\u00e1n s\u1ebd l\u00e0m sai l\u1ec7ch qu\u00e1 tr\u00ecnh \u01b0\u1edbc l\u01b0\u1ee3ng. Ch\u00fang n\u00ean ch\u1ec9 l\u00e0 c\u00f4ng c\u1ee5 l\u1eadp k\u1ebf ho\u1ea1ch, ch\u1ee9 kh\u00f4ng ph\u1ea3i c\u00f4ng c\u1ee5 k\u1ebf to\u00e1n.<\/p>\n

      3. S\u1ed1 l\u01b0\u1ee3ng L\u1ed7i \u0110\u01b0\u1ee3c S\u1eeda<\/h3>\n

      Theo d\u00f5i s\u1ed1 l\u01b0\u1ee3ng l\u1ed7i \u0111\u01b0\u1ee3c s\u1eeda c\u00f3 th\u1ec3 khi\u1ebfn c\u00e1c \u0111\u1ed9i \u01b0u ti\u00ean nh\u1eefng l\u1ed7i d\u1ec5 s\u1eeda. M\u1ed9t con s\u1ed1 cao c\u00f3 th\u1ec3 cho th\u1ea5y m\u00f4i tr\u01b0\u1eddng h\u1ed7n lo\u1ea1n thay v\u00ec \u0111\u1ea3m b\u1ea3o ch\u1ea5t l\u01b0\u1ee3ng hi\u1ec7u qu\u1ea3. T\u1ed1t h\u01a1n h\u1ebft l\u00e0 theo d\u00f5i t\u1ef7 l\u1ec7 l\u1ed7i tho\u00e1t ra m\u00f4i tr\u01b0\u1eddng s\u1ea3n xu\u1ea5t. Ch\u1ec9 s\u1ed1 n\u00e0y l\u00e0m n\u1ed5i b\u1eadt hi\u1ec7u qu\u1ea3 c\u1ee7a quy tr\u00ecnh ki\u1ec3m th\u1eed v\u00e0 ph\u00e1t tri\u1ec3n, ch\u1ee9 kh\u00f4ng ph\u1ea3i n\u1ed7 l\u1ef1c d\u1ecdn d\u1eb9p.<\/p>\n

      4. T\u1ef7 l\u1ec7 Ho\u00e0n Th\u00e0nh Sprint<\/h3>\n

      Ho\u00e0n th\u00e0nh 100% ph\u1ea1m vi m\u1ed9t sprint th\u01b0\u1eddng l\u00e0 d\u1ea5u hi\u1ec7u c\u1ee7a l\u1eadp k\u1ebf ho\u1ea1ch k\u00e9m ho\u1eb7c cam k\u1ebft qu\u00e1 m\u1ee9c. C\u00e1c \u0111\u1ed9i lu\u00f4n \u0111\u1ea1t 100% c\u00f3 th\u1ec3 \u0111ang th\u1ed5i ph\u1ed3ng \u01b0\u1edbc l\u01b0\u1ee3ng ho\u1eb7c tr\u00e1nh c\u00e1c nhi\u1ec7m v\u1ee5 kh\u00f3 kh\u0103n. T\u1ef7 l\u1ec7 ho\u00e0n th\u00e0nh t\u1eeb 80% \u0111\u1ebfn 90% th\u01b0\u1eddng cho th\u1ea5y s\u1ef1 c\u00e2n b\u1eb1ng l\u00e0nh m\u1ea1nh gi\u1eefa cam k\u1ebft v\u00e0 l\u1eadp k\u1ebf ho\u1ea1ch th\u1ef1c t\u1ebf.<\/p>\n

      \ud83d\udcca C\u00e1c Ch\u1ec9 S\u1ed1 T\u1ea1o Gi\u00e1 Tr\u1ecb: Khung DORA<\/h2>\n

      \u0110\u1ec3 \u0111o l\u01b0\u1eddng th\u00e0nh c\u00f4ng m\u00e0 kh\u00f4ng c\u1ea7n \u0111\u1ebfn c\u00e1c ch\u1ec9 s\u1ed1 h\u01b0 danh, nhi\u1ec1u \u0111\u1ed9i l\u00e0m vi\u1ec7c hi\u1ec7u qu\u1ea3 \u0111\u00e3 \u00e1p d\u1ee5ng c\u00e1c ch\u1ec9 s\u1ed1 DORA (Nghi\u00ean c\u1ee9u v\u00e0 \u0110\u00e1nh gi\u00e1 DevOps). B\u1ed1n ch\u1ec9 s\u1ed1 hi\u1ec7u su\u1ea5t ch\u00ednh n\u00e0y t\u1eadp trung v\u00e0o vi\u1ec7c giao h\u00e0ng v\u00e0 \u0111\u1ed9 \u1ed5n \u0111\u1ecbnh c\u1ee7a ph\u1ea7n m\u1ec1m. Ch\u00fang cung c\u1ea5p c\u00e1ch chu\u1ea9n h\u00f3a \u0111\u1ec3 so s\u00e1nh hi\u1ec7u su\u1ea5t v\u1edbi c\u00e1c ti\u00eau chu\u1ea9n ng\u00e0nh.<\/p>\n\n\n\n\n\n\n\n\n
      Ch\u1ec9 s\u1ed1<\/th>\n\u0110\u1ecbnh ngh\u0129a<\/th>\nT\u1ea1i sao \u0111i\u1ec1u \u0111\u00f3 quan tr\u1ecdng<\/th>\n<\/tr>\n<\/thead>\n
      T\u1ea7n su\u1ea5t tri\u1ec3n khai<\/td>\nT\u1ea7n su\u1ea5t m\u00e3 \u0111\u01b0\u1ee3c tri\u1ec3n khai th\u00e0nh c\u00f4ng l\u00ean m\u00f4i tr\u01b0\u1eddng s\u1ea3n xu\u1ea5t.<\/td>\nCh\u1ec9 ra s\u1ef1 linh ho\u1ea1t v\u00e0 kh\u1ea3 n\u0103ng tri\u1ec3n khai gi\u00e1 tr\u1ecb nhanh ch\u00f3ng.<\/td>\n<\/tr>\n
      Th\u1eddi gian d\u1eabn \u0111\u1ea7u cho thay \u0111\u1ed5i<\/td>\nTh\u1eddi gian t\u1eeb khi m\u00e3 \u0111\u01b0\u1ee3c ghi l\u1ea1i \u0111\u1ebfn khi m\u00e3 ch\u1ea1y tr\u00ean m\u00f4i tr\u01b0\u1eddng s\u1ea3n xu\u1ea5t.<\/td>\n\u0110o l\u01b0\u1eddng hi\u1ec7u qu\u1ea3 trong d\u00f2ng ch\u1ea3y ph\u00e1t tri\u1ec3n.<\/td>\n<\/tr>\n
      T\u1ef7 l\u1ec7 th\u1ea5t b\u1ea1i khi thay \u0111\u1ed5i<\/td>\nT\u1ef7 l\u1ec7 ph\u1ea7n tr\u0103m c\u00e1c l\u1ea7n tri\u1ec3n khai g\u00e2y ra s\u1ef1 c\u1ed1 tr\u00ean m\u00f4i tr\u01b0\u1eddng s\u1ea3n xu\u1ea5t.<\/td>\nNh\u1ea5n m\u1ea1nh ch\u1ea5t l\u01b0\u1ee3ng v\u00e0 \u0111\u1ed9 \u1ed5n \u0111\u1ecbnh c\u1ee7a quy tr\u00ecnh ph\u00e1t h\u00e0nh.<\/td>\n<\/tr>\n
      Th\u1eddi gian kh\u00f4i ph\u1ee5c d\u1ecbch v\u1ee5<\/td>\nTh\u1eddi gian c\u1ea7n \u0111\u1ec3 kh\u00f4i ph\u1ee5c sau m\u1ed9t s\u1ef1 c\u1ed1 tr\u00ean m\u00f4i tr\u01b0\u1eddng s\u1ea3n xu\u1ea5t.<\/td>\nTh\u1ec3 hi\u1ec7n kh\u1ea3 n\u0103ng ph\u1ee5c h\u1ed3i v\u00e0 kh\u1ea3 n\u0103ng ph\u1ea3n \u1ee9ng s\u1ef1 c\u1ed1.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

      C\u00e1c \u0111\u1ed9i ng\u0169 c\u00f3 hi\u1ec7u su\u1ea5t cao th\u01b0\u1eddng tri\u1ec3n khai th\u01b0\u1eddng xuy\u00ean v\u1edbi t\u1ef7 l\u1ec7 th\u1ea5t b\u1ea1i th\u1ea5p v\u00e0 th\u1eddi gian kh\u00f4i ph\u1ee5c nhanh. Nh\u1eefng ch\u1ec9 s\u1ed1 n\u00e0y khuy\u1ebfn kh\u00edch v\u0103n h\u00f3a t\u1ef1 \u0111\u1ed9ng h\u00f3a v\u00e0 c\u1ea3i ti\u1ebfn li\u00ean t\u1ee5c. Khi c\u00e1c \u0111\u1ed9i t\u1eadp trung v\u00e0o vi\u1ec7c gi\u1ea3m th\u1eddi gian d\u1eabn \u0111\u1ea7u, h\u1ecd t\u1ef1 nhi\u00ean c\u1ea3i thi\u1ec7n d\u00f2ng ch\u1ea3y v\u00e0 gi\u1ea3m l\u00e3ng ph\u00ed. Khi h\u1ecd t\u1eadp trung v\u00e0o t\u1ef7 l\u1ec7 th\u1ea5t b\u1ea1i, h\u1ecd \u01b0u ti\u00ean ki\u1ec3m th\u1eed ch\u1ea5t l\u01b0\u1ee3ng v\u00e0 gi\u00e1m s\u00e1t.<\/p>\n

      R\u1ea5t quan tr\u1ecdng c\u1ea7n l\u01b0u \u00fd r\u1eb1ng nh\u1eefng ch\u1ec9 s\u1ed1 n\u00e0y mang t\u00ednh so s\u00e1nh. Ch\u00fang t\u1ed1t nh\u1ea5t khi d\u00f9ng \u0111\u1ec3 theo d\u00f5i xu h\u01b0\u1edbng theo th\u1eddi gian thay v\u00ec \u0111\u00e1nh gi\u00e1 hi\u1ec7u su\u1ea5t c\u00e1 nh\u00e2n. M\u1ee5c ti\u00eau l\u00e0 chuy\u1ec3n t\u1eeb tr\u1ea1ng th\u00e1i ‘ng\u01b0\u1eddi th\u1ef1c hi\u1ec7n k\u00e9m’ sang tr\u1ea1ng th\u00e1i ‘ng\u01b0\u1eddi th\u1ef1c hi\u1ec7n xu\u1ea5t s\u1eafc’ b\u1eb1ng c\u00e1ch c\u1ea3i thi\u1ec7n c\u00e1c quy tr\u00ecnh n\u1ec1n t\u1ea3ng.<\/p>\n

      \ud83d\udd04 Ch\u1ec9 s\u1ed1 lu\u1ed3ng v\u00e0 hi\u1ec7u qu\u1ea3<\/h2>\n

      V\u01b0\u1ee3t ra ngo\u00e0i tri\u1ec3n khai, lu\u1ed3ng c\u00f4ng vi\u1ec7c qua h\u1ec7 th\u1ed1ng l\u00e0 y\u1ebfu t\u1ed1 then ch\u1ed1t. C\u00e1c nguy\u00ean t\u1eafc Lean cho r\u1eb1ng vi\u1ec7c gi\u1ea3m kh\u1ed1i l\u01b0\u1ee3ng c\u00f4ng vi\u1ec7c \u0111ang th\u1ef1c hi\u1ec7n (WIP) s\u1ebd c\u1ea3i thi\u1ec7n n\u0103ng su\u1ea5t. C\u00e1c ch\u1ec9 s\u1ed1 lu\u1ed3ng gi\u00fap h\u00ecnh dung r\u00f5 n\u01a1i x\u1ea3y ra ngh\u1ebdn v\u00e0 th\u1eddi gian c\u00e1c c\u00f4ng vi\u1ec7c n\u1eb1m l\u1ea1i trong h\u1ec7 th\u1ed1ng.<\/p>\n

      Th\u1eddi gian chu k\u1ef3<\/h3>\n

      Th\u1eddi gian chu k\u1ef3 \u0111o l\u01b0\u1eddng kho\u1ea3ng th\u1eddi gian t\u1eeb khi c\u00f4ng vi\u1ec7c b\u1eaft \u0111\u1ea7u tr\u00ean m\u1ed9t nhi\u1ec7m v\u1ee5 cho \u0111\u1ebfn khi s\u1eb5n s\u00e0ng ph\u00e1t h\u00e0nh. Th\u1eddi gian chu k\u1ef3 ng\u1eafn th\u01b0\u1eddng li\u00ean quan \u0111\u1ebfn r\u1ee7i ro th\u1ea5p h\u01a1n v\u00e0 ph\u1ea3n h\u1ed3i nhanh h\u01a1n. N\u1ebfu th\u1eddi gian chu k\u1ef3 t\u0103ng, \u0111i\u1ec1u n\u00e0y th\u01b0\u1eddng l\u00e0 d\u1ea5u hi\u1ec7u c\u1ee7a ngh\u1ebdn \u1edf kh\u00e2u ki\u1ec3m th\u1eed, ph\u00ea duy\u1ec7t ho\u1eb7c ph\u00e1t tri\u1ec3n. C\u00e1c \u0111\u1ed9i n\u00ean h\u01b0\u1edbng \u0111\u1ebfn vi\u1ec7c gi\u1ea3m bi\u1ebfn \u0111\u1ed9ng th\u1eddi gian chu k\u1ef3, \u0111\u1ea3m b\u1ea3o t\u00ednh d\u1ef1 \u0111o\u00e1n trong vi\u1ec7c giao h\u00e0ng.<\/p>\n

      N\u0103ng su\u1ea5t<\/h3>\n

      N\u0103ng su\u1ea5t \u0111\u1ebfm s\u1ed1 l\u01b0\u1ee3ng m\u1ee5c \u0111\u01b0\u1ee3c ho\u00e0n th\u00e0nh trong m\u1ed9t khung th\u1eddi gian c\u1ee5 th\u1ec3. Kh\u00e1c v\u1edbi t\u1ed1c \u0111\u1ed9, n\u0103ng su\u1ea5t kh\u00f4ng d\u1ef1a v\u00e0o \u01b0\u1edbc l\u01b0\u1ee3ng. \u0110\u00f3 l\u00e0 con s\u1ed1 th\u1ef1c t\u1ebf v\u1ec1 c\u00f4ng vi\u1ec7c \u0111\u00e3 ho\u00e0n th\u00e0nh. Theo d\u00f5i n\u0103ng su\u1ea5t gi\u00fap c\u00e1c \u0111\u1ed9i hi\u1ec3u r\u00f5 n\u0103ng l\u1ef1c c\u1ee7a m\u00ecnh. N\u1ebfu n\u0103ng su\u1ea5t gi\u1ea3m, \u0111\u00f3 l\u00e0 t\u00edn hi\u1ec7u \u0111\u1ec3 \u0111i\u1ec1u tra c\u00e1c tr\u1edf ng\u1ea1i thay v\u00ec gia t\u0103ng \u00e1p l\u1ef1c l\u00ean \u0111\u1ed9i.<\/p>\n

      C\u00f4ng vi\u1ec7c \u0111ang th\u1ef1c hi\u1ec7n (WIP)<\/h3>\n

      M\u1ee9c WIP cao l\u00e0m gi\u1edbi h\u1ea1n vi\u1ec7c chuy\u1ec3n \u0111\u1ed5i gi\u1eefa c\u00e1c ng\u1eef c\u1ea3nh v\u00e0 l\u00e0m ch\u1eadm qu\u00e1 tr\u00ecnh ho\u00e0n th\u00e0nh. Gi\u1edbi h\u1ea1n WIP bu\u1ed9c c\u00e1c \u0111\u1ed9i ph\u1ea3i ho\u00e0n th\u00e0nh c\u00e1c nhi\u1ec7m v\u1ee5 hi\u1ec7n t\u1ea1i tr\u01b0\u1edbc khi b\u1eaft \u0111\u1ea7u nhi\u1ec7m v\u1ee5 m\u1edbi. Th\u00f3i quen n\u00e0y gi\u1ea3m thi\u1ec3u \u0111a nhi\u1ec7m v\u00e0 c\u1ea3i thi\u1ec7n s\u1ef1 t\u1eadp trung. Vi\u1ec7c tr\u1ef1c quan h\u00f3a gi\u1edbi h\u1ea1n WIP tr\u00ean b\u1ea3ng Kanban gi\u00fap c\u00e1c \u0111\u1ed9i t\u1ef1 \u0111i\u1ec1u ch\u1ec9nh v\u00e0 duy tr\u00ec nh\u1ecbp \u0111\u1ed9 b\u1ec1n v\u1eefng.<\/p>\n

      \ud83e\uddd8 S\u1ee9c kh\u1ecfe v\u00e0 t\u00ednh b\u1ec1n v\u1eefng c\u1ee7a \u0111\u1ed9i nh\u00f3m<\/h2>\n

      Nh\u1eefng ch\u1ec9 s\u1ed1 ch\u1ec9 t\u1eadp trung v\u00e0o vi\u1ec7c giao h\u00e0ng s\u1ebd b\u1ecf qua y\u1ebfu t\u1ed1 con ng\u01b0\u1eddi. Ki\u1ec7t s\u1ee9c l\u00e0 m\u1ed9t r\u1ee7i ro l\u1edbn trong m\u00f4i tr\u01b0\u1eddng \u00e1p l\u1ef1c cao. Agile b\u1ec1n v\u1eefng \u0111\u00f2i h\u1ecfi m\u1ed9t \u0111\u1ed9i nh\u00f3m kh\u1ecfe m\u1ea1nh. B\u1ecf qua c\u00e1c ch\u1ec9 s\u1ed1 v\u1ec1 s\u1ee9c kh\u1ecfe tinh th\u1ea7n c\u00f3 th\u1ec3 d\u1eabn \u0111\u1ebfn t\u1ef7 l\u1ec7 nh\u00e2n vi\u00ean r\u1eddi vi\u1ec7c, l\u00e0m m\u1ea5t ki\u1ebfn th\u1ee9c t\u1ed5 ch\u1ee9c v\u00e0 l\u00e0m ch\u1eadm ti\u1ebfn \u0111\u1ed9 giao h\u00e0ng.<\/p>\n

      Ch\u1ec9 s\u1ed1 Net Promoter c\u1ee7a nh\u00e2n vi\u00ean (eNPS)<\/h3>\n

      \u0110i\u1ec1u tra th\u01b0\u1eddng xuy\u00ean \u00fd ki\u1ebfn th\u00e0nh vi\u00ean \u0111\u1ed9i v\u1ec1 m\u1ee9c \u0111\u1ed9 h\u00e0i l\u00f2ng v\u00e0 kh\u1ea3 n\u0103ng gi\u1edbi thi\u1ec7u \u0111\u1ed9i l\u00e0 \u0111i\u1ec1u r\u1ea5t quan tr\u1ecdng. M\u1ed9t \u0111i\u1ec3m s\u1ed1 gi\u1ea3m d\u1ea7n th\u01b0\u1eddng l\u00e0 d\u1ea5u hi\u1ec7u s\u1edbm cho th\u1ea5y v\u1ea5n \u0111\u1ec1 v\u1ec1 tinh th\u1ea7n, kh\u1ed1i l\u01b0\u1ee3ng c\u00f4ng vi\u1ec7c qu\u00e1 t\u1ea3i ho\u1eb7c thi\u1ebfu s\u1ef1 t\u1ef1 ch\u1ee7.<\/p>\n

      D\u1ea5u hi\u1ec7u ki\u1ec7t s\u1ee9c<\/h3>\n

      Theo d\u00f5i s\u1ed1 gi\u1edd l\u00e0m th\u00eam v\u00e0 giao ti\u1ebfp ngo\u00e0i gi\u1edd. L\u00e0m th\u00eam gi\u1edd li\u00ean t\u1ee5c l\u00e0 d\u1ea5u hi\u1ec7u c\u1ea3nh b\u00e1o, ch\u1ee9 kh\u00f4ng ph\u1ea3i l\u00e0 d\u1ea5u hi\u1ec7u t\u1ef1 h\u00e0o. \u0110i\u1ec1u n\u00e0y cho th\u1ea5y thi\u1ebfu nh\u00e2n l\u1ef1c ho\u1eb7c quy tr\u00ecnh kh\u00f4ng hi\u1ec7u qu\u1ea3. C\u00e1c \u0111\u1ed9i l\u00e0m vi\u1ec7c theo gi\u1edd b\u1ec1n v\u1eefng th\u01b0\u1eddng v\u01b0\u1ee3t tr\u1ed9i h\u01a1n so v\u1edbi nh\u1eefng \u0111\u1ed9i b\u1ecb ki\u1ec7t s\u1ee9c trong c\u00e1c \u0111\u1ee3t l\u00e0m vi\u1ec7c ng\u1eafn.<\/p>\n

      Gi\u1eef ch\u00e2n v\u00e0 t\u1ef7 l\u1ec7 r\u1eddi b\u1ecf<\/h3>\n

      T\u1ef7 l\u1ec7 r\u1eddi b\u1ecf cao l\u00e0m gi\u00e1n \u0111o\u1ea1n lu\u1ed3ng c\u00f4ng vi\u1ec7c v\u00e0 \u0111\u00f2i h\u1ecfi qu\u00e1 tr\u00ecnh \u0111\u00e0o t\u1ea1o li\u00ean t\u1ee5c. Theo d\u00f5i t\u1ef7 l\u1ec7 gi\u1eef ch\u00e2n nh\u00e2n s\u1ef1 gi\u00fap x\u00e1c \u0111\u1ecbnh xem v\u0103n h\u00f3a t\u1ed5 ch\u1ee9c c\u00f3 h\u1ed7 tr\u1ee3 t\u0103ng tr\u01b0\u1edfng d\u00e0i h\u1ea1n hay kh\u00f4ng. N\u1ebfu nh\u1eefng nh\u00e2n s\u1ef1 then ch\u1ed1t r\u1eddi \u0111i th\u01b0\u1eddng xuy\u00ean, h\u00e3y \u0111i\u1ec1u tra nguy\u00ean nh\u00e2n g\u1ed1c r\u1ec5, ch\u1eb3ng h\u1ea1n nh\u01b0 thi\u1ebfu c\u01a1 h\u1ed9i ph\u00e1t tri\u1ec3n ho\u1eb7c c\u00e1c th\u1ef1c h\u00e0nh qu\u1ea3n l\u00fd \u0111\u1ed9c h\u1ea1i.<\/p>\n

      \ud83d\udee0 Chi\u1ebfn l\u01b0\u1ee3c tri\u1ec3n khai<\/h2>\n

      Vi\u1ec7c \u00e1p d\u1ee5ng c\u00e1c ch\u1ec9 s\u1ed1 m\u1edbi \u0111\u00f2i h\u1ecfi c\u00e1ch ti\u1ebfp c\u1eadn c\u1ea9n tr\u1ecdng. Vi\u1ec7c gi\u1edbi thi\u1ec7u qu\u00e1 nhi\u1ec1u ph\u00e9p \u0111o c\u00f9ng l\u00fac s\u1ebd t\u1ea1o ra ti\u1ebfng \u1ed3n v\u00e0 g\u00e2y nh\u1ea7m l\u1eabn. C\u00e1c \u0111\u1ed9i c\u1ea7n tu\u00e2n theo m\u1ed9t l\u1ed9 tr\u00ecnh c\u00f3 c\u1ea5u tr\u00fac \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o c\u00e1c ch\u1ec9 s\u1ed1 h\u1ed7 tr\u1ee3 c\u1ea3i ti\u1ebfn thay v\u00ec ch\u1ec9 \u0111\u1ecbnh n\u00f3.<\/p>\n

      B\u01b0\u1edbc 1: X\u00e1c \u0111\u1ecbnh m\u1ee5c ti\u00eau<\/h3>\n

      B\u1eaft \u0111\u1ea7u b\u1eb1ng c\u00e1ch \u0111\u1eb7t c\u00e2u h\u1ecfi v\u1ec1 \u0111i\u1ec1u b\u1ea1n mu\u1ed1n c\u1ea3i thi\u1ec7n. C\u00f3 ph\u1ea3i l\u00e0 t\u1ed1c \u0111\u1ed9? Ch\u1ea5t l\u01b0\u1ee3ng? T\u00ednh \u1ed5n \u0111\u1ecbnh? \u0110\u1eebng ch\u1ecdn c\u00e1c ch\u1ec9 s\u1ed1 ch\u1ec9 v\u00ec ch\u00fang l\u00e0 ti\u00eau chu\u1ea9n ng\u00e0nh. H\u00e3y ch\u1ecdn d\u1ef1a tr\u00ean c\u00e1c \u0111i\u1ec3m \u0111au hi\u1ec7n t\u1ea1i. N\u1ebfu ch\u1ea5t l\u01b0\u1ee3ng th\u1ea5p, h\u00e3y t\u1eadp trung v\u00e0o t\u1ef7 l\u1ec7 th\u1ea5t b\u1ea1i khi thay \u0111\u1ed5i. N\u1ebfu giao h\u00e0ng ch\u1eadm, h\u00e3y t\u1eadp trung v\u00e0o th\u1eddi gian d\u1eabn \u0111\u1ea7u.<\/p>\n

      B\u01b0\u1edbc 2: X\u00e1c \u0111\u1ecbnh tr\u1ea1ng th\u00e1i hi\u1ec7n t\u1ea1i<\/h3>\n

      \u0110o l\u01b0\u1eddng tr\u1ea1ng th\u00e1i hi\u1ec7n t\u1ea1i tr\u01b0\u1edbc khi th\u1ef1c hi\u1ec7n thay \u0111\u1ed5i. C\u01a1 s\u1edf n\u00e0y gi\u00fap b\u1ea1n theo d\u00f5i ti\u1ebfn \u0111\u1ed9 m\u1ed9t c\u00e1ch kh\u00e1ch quan. Kh\u00f4ng c\u00f3 c\u01a1 s\u1edf, s\u1ebd kh\u00f4ng th\u1ec3 bi\u1ebft \u0111\u01b0\u1ee3c c\u00e1c c\u1ea3i ti\u1ebfn l\u00e0 th\u1eadt s\u1ef1 hay ch\u1ec9 l\u00e0 ti\u1ebfng \u1ed3n.<\/p>\n

      B\u01b0\u1edbc 3: Tr\u1ef1c quan h\u00f3a v\u00e0 xem x\u00e9t<\/h3>\n

      L\u00e0m cho c\u00e1c ch\u1ec9 s\u1ed1 tr\u1edf n\u00ean hi\u1ec3n th\u1ecb v\u1edbi \u0111\u1ed9i nh\u00f3m. S\u1eed d\u1ee5ng b\u1ea3ng \u0111i\u1ec1u khi\u1ec3n ho\u1eb7c b\u1ea3ng \u0111\u1ec3 hi\u1ec3n th\u1ecb d\u1eef li\u1ec7u. Xem x\u00e9t c\u00e1c ch\u1ec9 s\u1ed1 n\u00e0y trong c\u00e1c bu\u1ed5i t\u1ed5ng k\u1ebft. Th\u1ea3o lu\u1eadn v\u1ec1 xu h\u01b0\u1edbng, ch\u1ee9 kh\u00f4ng ch\u1ec9 s\u1ed1 l\u01b0\u1ee3ng. H\u1ecfi v\u00ec sao ch\u1ec9 s\u1ed1 thay \u0111\u1ed5i thay v\u00ec ai l\u00e0 ng\u01b0\u1eddi ch\u1ecbu tr\u00e1ch nhi\u1ec7m.<\/p>\n

      B\u01b0\u1edbc 4: C\u1ea3i ti\u1ebfn vi\u1ec7c \u0111o l\u01b0\u1eddng<\/h3>\n

      C\u00e1c ch\u1ec9 s\u1ed1 kh\u00f4ng ph\u1ea3i l\u00e0 c\u1ed1 \u0111\u1ecbnh. Khi quy tr\u00ecnh \u0111\u01b0\u1ee3c c\u1ea3i thi\u1ec7n, c\u00e1c ch\u1ec9 s\u1ed1 c\u00f3 th\u1ec3 c\u1ea7n thay \u0111\u1ed5i. N\u1ebfu m\u1ed9t ch\u1ec9 s\u1ed1 ng\u1eebng mang l\u1ea1i th\u00f4ng tin, h\u00e3y lo\u1ea1i b\u1ecf n\u00f3. Li\u00ean t\u1ee5c \u0111\u00e1nh gi\u00e1 t\u00ednh h\u1eefu \u00edch c\u1ee7a c\u00e1c ngu\u1ed3n d\u1eef li\u1ec7u c\u1ee7a b\u1ea1n.<\/p>\n

      \u26a0\ufe0f Nh\u1eefng sai l\u1ea7m ph\u1ed5 bi\u1ebfn v\u00e0 c\u1ea3nh b\u00e1o<\/h2>\n

      Ngay c\u1ea3 khi c\u00f3 c\u00e1c ch\u1ec9 s\u1ed1 \u0111\u00fang \u0111\u1eafn, vi\u1ec7c tri\u1ec3n khai v\u1eabn c\u00f3 th\u1ec3 sai. Nh\u1eadn th\u1ee9c v\u1ec1 nh\u1eefng sai l\u1ea7m ph\u1ed5 bi\u1ebfn s\u1ebd gi\u00fap tr\u00e1nh \u0111\u01b0\u1ee3c ch\u00fang.<\/p>\n

        \n
      • Lu\u1eadt Goodhart:<\/strong>\u201cKhi m\u1ed9t ph\u00e9p \u0111o tr\u1edf th\u00e0nh m\u1ee5c ti\u00eau, n\u00f3 s\u1ebd ng\u1eebng l\u00e0 m\u1ed9t ph\u00e9p \u0111o t\u1ed1t.\u201d C\u00e1c \u0111\u1ed9i s\u1ebd t\u1ed1i \u01b0u h\u00f3a cho ch\u1ec9 s\u1ed1 \u0111\u00f3 m\u00e0 b\u1ecf qua m\u1ee5c ti\u00eau th\u1ef1c s\u1ef1. Tr\u00e1nh \u0111\u1eb7t m\u1ee5c ti\u00eau d\u1ef1a tr\u00ean c\u00e1c ch\u1ec9 s\u1ed1.<\/li>\n
      • C\u00e1 nh\u00e2n so v\u1edbi \u0110\u1ed9i nh\u00f3m:<\/strong>Kh\u00f4ng bao gi\u1edd d\u00f9ng ch\u1ec9 s\u1ed1 \u0111\u1ec3 \u0111\u00e1nh gi\u00e1 hi\u1ec7u su\u1ea5t c\u00e1 nh\u00e2n. Agile d\u1ef1a v\u00e0o s\u1ef1 h\u1ee3p t\u00e1c. C\u00e1c ch\u1ec9 s\u1ed1 c\u00e1 nh\u00e2n khuy\u1ebfn kh\u00edch h\u00e0nh vi t\u00e1ch bi\u1ec7t v\u00e0 c\u1ea1nh tranh.<\/li>\n
      • Qu\u00e1 nhi\u1ec1u ch\u1ec9 s\u1ed1:<\/strong>Theo d\u00f5i m\u01b0\u1eddi ch\u1ec9 s\u1ed1 c\u0169ng t\u1ec7 nh\u01b0 kh\u00f4ng theo d\u00f5i g\u00ec c\u1ea3. H\u00e3y t\u1eadp trung v\u00e0o nh\u1eefng ch\u1ec9 s\u1ed1 then ch\u1ed1t th\u00fac \u0111\u1ea9y ra quy\u1ebft \u0111\u1ecbnh.<\/li>\n
      • B\u1ecf qua b\u1ed1i c\u1ea3nh:<\/strong>C\u00e1c con s\u1ed1 thi\u1ebfu b\u1ed1i c\u1ea3nh l\u00e0 v\u00f4 ngh\u0129a. S\u1ef1 gi\u1ea3m t\u1ed1c \u0111\u1ed9 c\u00f3 th\u1ec3 do t\u00e1i c\u1ea5u tr\u00fac, ch\u1ee9 kh\u00f4ng ph\u1ea3i do hi\u1ec7u su\u1ea5t k\u00e9m. Lu\u00f4n k\u1ebft h\u1ee3p d\u1eef li\u1ec7u v\u1edbi c\u00e2u chuy\u1ec7n.<\/li>\n<\/ul>\n

        \ud83d\udcc8 X\u00e2y d\u1ef1ng v\u0103n h\u00f3a \u0111o l\u01b0\u1eddng<\/h2>\n

        M\u1ee5c ti\u00eau c\u1ee7a \u0111o l\u01b0\u1eddng kh\u00f4ng ph\u1ea3i l\u00e0 ki\u1ec3m so\u00e1t, m\u00e0 l\u00e0 t\u1ea1o ra hi\u1ec3u bi\u1ebft. M\u1ed9t v\u0103n h\u00f3a \u0111o l\u01b0\u1eddng l\u00e0nh m\u1ea1nh coi d\u1eef li\u1ec7u nh\u01b0 m\u1ed9t c\u00f4ng c\u1ee5 h\u1ecdc t\u1eadp. N\u00f3 khuy\u1ebfn kh\u00edch minh b\u1ea1ch v\u00e0 an to\u00e0n v\u1ec1 m\u1eb7t t\u00e2m l\u00fd. Khi c\u00e1c \u0111\u1ed9i c\u1ea3m th\u1ea5y an to\u00e0n khi th\u1ea3o lu\u1eadn v\u1ec1 th\u1ea5t b\u1ea1i, h\u1ecd c\u00f3 th\u1ec3 d\u00f9ng c\u00e1c ch\u1ec9 s\u1ed1 \u0111\u1ec3 t\u00ecm ra nguy\u00ean nh\u00e2n g\u1ed1c r\u1ec5 thay v\u00ec \u0111\u1ed5 l\u1ed7i.<\/p>\n

        L\u00e3nh \u0111\u1ea1o \u0111\u00f3ng vai tr\u00f2 then ch\u1ed1t trong v\u0103n h\u00f3a n\u00e0y. L\u00e3nh \u0111\u1ea1o ph\u1ea3i l\u00e0m g\u01b0\u01a1ng b\u1eb1ng c\u00e1ch s\u1eed d\u1ee5ng d\u1eef li\u1ec7u \u0111\u1ec3 c\u1ea3i ti\u1ebfn. H\u1ecd n\u00ean \u0111\u1eb7t c\u00e2u h\u1ecfi v\u1ec1 l\u00fd do \u0111\u1eb1ng sau c\u00e1c con s\u1ed1. H\u1ecd n\u00ean ghi nh\u1eadn nh\u1eefng c\u1ea3i ti\u1ebfn trong quy tr\u00ecnh, ch\u1ee9 kh\u00f4ng ch\u1ec9 k\u1ebft qu\u1ea3 \u0111\u1ea7u ra.<\/p>\n

        \ud83d\udd0d Theo d\u00f5i gi\u00e1 tr\u1ecb d\u00e0i h\u1ea1n<\/h2>\n

        Trong khi c\u00e1c ch\u1ec9 s\u1ed1 giao h\u00e0ng l\u00e0 t\u1ee9c th\u00ec, vi\u1ec7c theo d\u00f5i gi\u00e1 tr\u1ecb d\u00e0i h\u1ea1n \u0111\u1ea3m b\u1ea3o s\u1ea3n ph\u1ea9m v\u1eabn c\u00f2n ph\u00f9 h\u1ee3p. \u0110i\u1ec1u n\u00e0y \u0111\u00f2i h\u1ecfi ph\u1ea3i nh\u00ecn xa h\u01a1n chu k\u1ef3 sprint hay ph\u00e1t h\u00e0nh.<\/p>\n

          \n
        • T\u1ef7 l\u1ec7 ng\u01b0\u1eddi d\u00f9ng s\u1eed d\u1ee5ng:<\/strong>Li\u1ec7u m\u1ecdi ng\u01b0\u1eddi c\u00f3 \u0111ang s\u1eed d\u1ee5ng c\u00e1c t\u00ednh n\u0103ng b\u1ea1n \u0111\u00e3 x\u00e2y d\u1ef1ng hay kh\u00f4ng?<\/li>\n
        • S\u1ef1 h\u00e0i l\u00f2ng c\u1ee7a kh\u00e1ch h\u00e0ng (CSAT):<\/strong>Ng\u01b0\u1eddi d\u00f9ng \u0111\u00e1nh gi\u00e1 tr\u1ea3i nghi\u1ec7m c\u1ee7a h\u1ecd nh\u01b0 th\u1ebf n\u00e0o?<\/li>\n
        • Kh\u1ed1i l\u01b0\u1ee3ng v\u00e9 h\u1ed7 tr\u1ee3:<\/strong>Ph\u1ea7n m\u1ec1m c\u00f3 \u0111ang tr\u1edf n\u00ean d\u1ec5 s\u1eed d\u1ee5ng h\u01a1n hay kh\u00f3 s\u1eed d\u1ee5ng h\u01a1n?<\/li>\n
        • S\u1eed d\u1ee5ng t\u00ednh n\u0103ng:<\/strong>Nh\u1eefng t\u00ednh n\u0103ng n\u00e0o c\u00f3 ho\u1ea1t \u0111\u1ed9ng nhi\u1ec1u nh\u1ea5t?<\/li>\n<\/ul>\n

          Nh\u1eefng ch\u1ec9 s\u1ed1 n\u00e0y k\u1ebft n\u1ed1i c\u00f4ng vi\u1ec7c ph\u00e1t tri\u1ec3n v\u1edbi k\u1ebft qu\u1ea3 kinh doanh. Ch\u00fang \u0111\u1ea3m b\u1ea3o r\u1eb1ng \u0111\u1ed9i ng\u0169 \u0111ang x\u00e2y d\u1ef1ng nh\u1eefng \u0111i\u1ec1u \u0111\u00fang \u0111\u1eafn, ch\u1ee9 kh\u00f4ng ch\u1ec9 x\u00e2y d\u1ef1ng \u0111\u00fang c\u00e1ch. B\u1eb1ng c\u00e1ch t\u00edch h\u1ee3p c\u00e1c ch\u1ec9 s\u1ed1 kinh doanh n\u00e0y v\u1edbi c\u00e1c ch\u1ec9 s\u1ed1 giao h\u00e0ng, c\u00e1c t\u1ed5 ch\u1ee9c c\u00f3 c\u00e1i nh\u00ecn to\u00e0n di\u1ec7n v\u1ec1 th\u00e0nh c\u00f4ng.<\/p>\n

          \ud83d\udcdd T\u00f3m t\u1eaft nh\u1eefng \u0111i\u1ec3m ch\u00ednh c\u1ea7n l\u01b0u \u00fd<\/h2>\n

          T\u00f3m l\u1ea1i, vi\u1ec7c \u0111o l\u01b0\u1eddng Agile hi\u1ec7u qu\u1ea3 \u0111\u00f2i h\u1ecfi s\u1ef1 chuy\u1ec3n d\u1ecbch t\u1eeb nh\u1eefng con s\u1ed1 \u1ea3o \u0111\u1ebfn gi\u00e1 tr\u1ecb th\u1ef1c. H\u00e3y t\u1eadp trung v\u00e0o c\u00e1c nguy\u00ean t\u1eafc sau:<\/p>\n

            \n
          • Tr\u00e1nh s\u1ef1 \u00e1m \u1ea3nh v\u1ec1 \u0111\u1ea7u ra:<\/strong>\u0110\u1eebng nh\u1ea7m l\u1eabn ho\u1ea1t \u0111\u1ed9ng v\u1edbi ti\u1ebfn tri\u1ec3n.<\/li>\n
          • S\u1eed d\u1ee5ng c\u00e1c ch\u1ec9 s\u1ed1 DORA:<\/strong>T\u1eadn d\u1ee5ng t\u1ea7n su\u1ea5t tri\u1ec3n khai, th\u1eddi gian d\u1eabn \u0111\u1ea7u, t\u1ef7 l\u1ec7 l\u1ed7i v\u00e0 th\u1eddi gian kh\u00f4i ph\u1ee5c.<\/li>\n
          • Theo d\u00f5i lu\u1ed3ng c\u00f4ng vi\u1ec7c:<\/strong>Theo d\u00f5i th\u1eddi gian chu k\u1ef3 v\u00e0 n\u0103ng su\u1ea5t \u0111\u1ec3 ph\u00e1t hi\u1ec7n c\u00e1c \u0111i\u1ec3m ngh\u1ebdn.<\/li>\n
          • \u01afu ti\u00ean s\u1ee9c kh\u1ecfe:<\/strong>\u0110\u1ea3m b\u1ea3o s\u1ee9c kh\u1ecfe tinh th\u1ea7n v\u00e0 th\u1ec3 ch\u1ea5t c\u1ee7a \u0111\u1ed9i \u0111\u01b0\u1ee3c \u0111o l\u01b0\u1eddng v\u00e0 b\u1ea3o v\u1ec7.<\/li>\n
          • B\u1ed1i c\u1ea3nh l\u00e0 vua:<\/strong>Lu\u00f4n di\u1ec5n gi\u1ea3i c\u00e1c con s\u1ed1 v\u1edbi nh\u1eadn th\u1ee9c v\u1ec1 b\u1ed1i c\u1ea3nh.<\/li>\n<\/ul>\n

            B\u1eb1ng c\u00e1ch tu\u00e2n th\u1ee7 c\u00e1c h\u01b0\u1edbng d\u1eabn n\u00e0y, c\u00e1c \u0111\u1ed9i c\u00f3 th\u1ec3 t\u1ea1o ra m\u1ed9t v\u00f2ng ph\u1ea3n h\u1ed3i th\u00fac \u0111\u1ea9y c\u1ea3i ti\u1ebfn th\u1ef1c s\u1ef1. D\u1eef li\u1ec7u ph\u1ea3i ph\u1ee5c v\u1ee5 \u0111\u1ed9i, ch\u1ee9 kh\u00f4ng ph\u1ea3i ng\u01b0\u1ee3c l\u1ea1i. Khi c\u00e1c ch\u1ec9 s\u1ed1 \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng \u0111\u00fang c\u00e1ch, ch\u00fang s\u1ebd l\u00e0m s\u00e1ng t\u1ecf con \u0111\u01b0\u1eddng d\u1eabn \u0111\u1ebfn ph\u1ea7n m\u1ec1m t\u1ed1t h\u01a1n v\u00e0 t\u1ed5 ch\u1ee9c kh\u1ecfe m\u1ea1nh h\u01a1n.<\/p>\n

            H\u00e3y nh\u1edb r\u1eb1ng c\u00e1c ch\u1ec9 s\u1ed1 l\u00e0 ph\u01b0\u01a1ng ti\u1ec7n \u0111\u1ec3 \u0111\u1ea1t m\u1ee5c \u0111\u00edch. M\u1ee5c \u0111\u00edch l\u00e0 m\u1ed9t quy tr\u00ecnh giao h\u00e0ng b\u1ec1n v\u1eefng, ch\u1ea5t l\u01b0\u1ee3ng cao, mang l\u1ea1i gi\u00e1 tr\u1ecb cho ng\u01b0\u1eddi d\u00f9ng. H\u00e3y duy tr\u00ec s\u1ef1 t\u1eadp trung v\u00e0o \u0111i\u1ec1u \u0111\u00f3, v\u00e0 c\u00e1c con s\u1ed1 s\u1ebd t\u1ef1 nhi\u00ean ph\u1ea3n \u00e1nh th\u00e0nh c\u00f4ng \u1ea5y.<\/p>\n","protected":false},"excerpt":{"rendered":"

            Vi\u1ec7c tri\u1ec3n khai c\u00e1c ph\u01b0\u01a1ng ph\u00e1p Agile h\u1ee9a h\u1eb9n giao h\u00e0ng nhanh h\u01a1n v\u00e0 ph\u00f9 h\u1ee3p h\u01a1n v\u1edbi nhu c\u1ea7u kh\u00e1ch h\u00e0ng. Tuy nhi\u00ean, nhi\u1ec1u t\u1ed5 ch\u1ee9c g\u1eb7p kh\u00f3 kh\u0103n khi c\u1ed1 g\u1eafng \u0111o l\u01b0\u1eddng th\u00e0nh c\u00f4ng \u0111\u00f3. C\u00e1i c\u00e1m d\u1ed7 theo d\u00f5i m\u1ecdi con s\u1ed1 c\u00f3 s\u1eb5n l\u00e0 r\u1ea5t l\u1edbn, nh\u01b0ng kh\u00f4ng ph\u1ea3i m\u1ecdi d\u1eef li\u1ec7u n\u00e0o c\u0169ng \u0111\u1ea1i di\u1ec7n cho ti\u1ebfn b\u1ed9. M\u1ed9t s\u1ed1 ch\u1ec9 s\u1ed1, \u0111\u01b0\u1ee3c g\u1ecdi l\u00e0 ch\u1ec9 s\u1ed1 h\u01b0 danh, mang l\u1ea1i c\u1ea3m gi\u00e1c th\u00e0nh t\u1ef1u gi\u1ea3 t\u1ea1o trong khi che gi\u1ea5u nh\u1eefng b\u1ea5t hi\u1ec7u qu\u1ea3 th\u1ef1c s\u1ef1. \u0110\u1ec3 th\u1ef1c s\u1ef1 c\u1ea3i thi\u1ec7n, c\u00e1c \u0111\u1ed9i ph\u1ea3i t\u1eadp trung v\u00e0o c\u00e1c ph\u00e9p \u0111o d\u1ef1a tr\u00ean gi\u00e1 tr\u1ecb, ph\u1ea3n \u00e1nh th\u1ef1c t\u1ebf ch\u1ee9 kh\u00f4ng ph\u1ea3i ho\u1ea1t \u0111\u1ed9ng. H\u01b0\u1edbng d\u1eabn n\u00e0y kh\u00e1m ph\u00e1 c\u00e1c ch\u1ec9 s\u1ed1 thi\u1ebft y\u1ebfu cho th\u1ea5y s\u1ef1 ti\u1ebfn b\u1ed9 th\u1ef1c s\u1ef1. Ch\u00fang ta s\u1ebd ph\u00e2n bi\u1ec7t gi\u1eefa \u0111\u1ea7u ra v\u00e0 k\u1ebft qu\u1ea3, ph\u00e2n t\u00edch nh\u1eefng r\u1ee7i ro t\u1eeb c\u00e1c hi\u1ec3u l\u1ea7m ph\u1ed5 bi\u1ebfn, v\u00e0 cung c\u1ea5p m\u1ed9t khung \u0111\u1ec3 ch\u1ecdn d\u1eef li\u1ec7u gi\u00fap th\u00fac \u0111\u1ea9y m\u00e0 kh\u00f4ng g\u00e2y \u00e1p l\u1ef1c cho \u0111\u1ed9i nh\u00f3m c\u1ee7a b\u1ea1n. B\u1eb1ng c\u00e1ch t\u1eadp trung v\u00e0o nh\u1eefng ch\u1ec9 s\u1ed1 c\u1ed1t l\u00f5i n\u00e0y, c\u00e1c t\u1ed5 ch\u1ee9c c\u00f3 th\u1ec3 th\u00fac \u0111\u1ea9y t\u0103ng tr\u01b0\u1edfng b\u1ec1n v\u1eefng v\u00e0 c\u1ea3i ti\u1ebfn li\u00ean t\u1ee5c m\u00e0 kh\u00f4ng l\u00e0m t\u1ed5n h\u1ea1i \u0111\u1ebfn s\u1ee9c kh\u1ecfe tinh th\u1ea7n c\u1ee7a \u0111\u1ed9i nh\u00f3m. \ud83c\udfaf S\u1ef1 Kh\u00e1c Bi\u1ec7t C\u1ed1t L\u00f5i: \u0110\u1ea7u Ra So V\u1edbi K\u1ebft Qu\u1ea3 Hi\u1ec3u r\u00f5 s\u1ef1 kh\u00e1c bi\u1ec7t gi\u1eefa \u0111\u1ea7u ra v\u00e0 k\u1ebft qu\u1ea3 l\u00e0 n\u1ec1n t\u1ea3ng cho vi\u1ec7c \u0111o l\u01b0\u1eddng hi\u1ec7u qu\u1ea3. Vi\u1ec7c nh\u1ea7m l\u1eabn hai kh\u00e1i ni\u1ec7m n\u00e0y tr\u1ef1c ti\u1ebfp d\u1eabn \u0111\u1ebfn c\u00e1c ch\u1ec9 s\u1ed1 h\u01b0 danh. \u0110\u1ea7u ra \u0111\u1ec1 c\u1eadp \u0111\u1ebfn c\u00f4ng vi\u1ec7c c\u1ee5 th\u1ec3 \u0111\u01b0\u1ee3c t\u1ea1o ra, ch\u1eb3ng h\u1ea1n nh\u01b0 c\u00e1c l\u1ea7n ghi m\u00e3, \u0111i\u1ec3m truy\u1ec7n ho\u00e0n th\u00e0nh, ho\u1eb7c v\u00e9 c\u00f4ng vi\u1ec7c \u0111\u01b0\u1ee3c \u0111\u00f3ng. K\u1ebft qu\u1ea3 \u0111\u1ec1 c\u1eadp \u0111\u1ebfn gi\u00e1 tr\u1ecb \u0111\u01b0\u1ee3c mang l\u1ea1i cho kh\u00e1ch h\u00e0ng ho\u1eb7c doanh nghi\u1ec7p, ch\u1eb3ng h\u1ea1n nh\u01b0 t\u1ef7 l\u1ec7 ng\u01b0\u1eddi d\u00f9ng s\u1eed d\u1ee5ng, doanh thu t\u1ea1o ra, ho\u1eb7c vi\u1ec7c gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1. Khi c\u00e1c \u0111\u1ed9i t\u1ed1i \u01b0u h\u00f3a cho \u0111\u1ea7u ra, h\u1ecd c\u00f3 nguy c\u01a1 ph\u00e1t h\u00e0nh c\u00e1c t\u00ednh n\u0103ng m\u00e0 kh\u00f4ng ai s\u1eed d\u1ee5ng. Khi h\u1ecd t\u1ed1i \u01b0u h\u00f3a cho k\u1ebft qu\u1ea3, h\u1ecd s\u1ebd \u0111i\u1ec1u ch\u1ec9nh n\u1ed7 l\u1ef1c c\u1ee7a m\u00ecnh ph\u00f9 h\u1ee3p v\u1edbi nhu c\u1ea7u th\u1ef1c t\u1ebf c\u1ee7a ng\u01b0\u1eddi d\u00f9ng. H\u00e3y xem x\u00e9t ph\u00e2n t\u00edch sau: Ch\u1ec9 s\u1ed1 \u0110\u1ea7u Ra:\u0110o l\u01b0\u1eddng kh\u1ed1i l\u01b0\u1ee3ng v\u00e0 ho\u1ea1t \u0111\u1ed9ng. Ch\u00fang tr\u1ea3 l\u1eddi c\u00e2u h\u1ecfi: \u201cCh\u00fang ta \u0111\u00e3 x\u00e2y d\u1ef1ng g\u00ec?\u201d Ch\u1ec9 s\u1ed1 K\u1ebft Qu\u1ea3:\u0110o l\u01b0\u1eddng t\u00e1c \u0111\u1ed9ng v\u00e0 gi\u00e1 tr\u1ecb. Ch\u00fang tr\u1ea3 l\u1eddi c\u00e2u h\u1ecfi: \u201cN\u00f3 c\u00f3 gi\u00fap \u00edch kh\u00f4ng?\u201d Ch\u1ec9 s\u1ed1 S\u1ee9c Kh\u1ecfe:\u0110o l\u01b0\u1eddng t\u00ednh b\u1ec1n v\u1eefng. Ch\u00fang tr\u1ea3 l\u1eddi c\u00e2u h\u1ecfi: \u201cCh\u00fang ta c\u00f3 th\u1ec3 ti\u1ebfp t\u1ee5c l\u00e0m \u0111i\u1ec1u n\u00e0y kh\u00f4ng?\u201d C\u00e1c khung Agile khuy\u1ebfn kh\u00edch ki\u1ec3m tra v\u00e0 th\u00edch nghi. V\u00f2ng l\u1eb7p n\u00e0y \u0111\u00f2i h\u1ecfi ph\u1ea3n h\u1ed3i ch\u00ednh x\u00e1c. N\u1ebfu v\u00f2ng ph\u1ea3n h\u1ed3i ch\u1ec9 d\u1ef1a tr\u00ean \u0111\u1ea7u ra, th\u00ec vi\u1ec7c th\u00edch nghi c\u00f3 th\u1ec3 b\u1ecb l\u1ec7ch h\u01b0\u1edbng. V\u00ed d\u1ee5, t\u0103ng t\u1ed1c \u0111\u1ed9 m\u00e0 kh\u00f4ng c\u1ea3i thi\u1ec7n ch\u1ea5t l\u01b0\u1ee3ng ho\u1eb7c s\u1ef1 h\u00e0i l\u00f2ng c\u1ee7a kh\u00e1ch h\u00e0ng th\u01b0\u1eddng d\u1eabn \u0111\u1ebfn t\u00edch t\u1ee5 n\u1ee3 k\u1ef9 thu\u1eadt. Do \u0111\u00f3, c\u1ea7n c\u00f3 m\u1ed9t b\u1ea3ng \u0111i\u1ec3m c\u00e2n b\u1eb1ng \u0111\u1ec3 duy tr\u00ec chu k\u1ef3 ph\u00e1t tri\u1ec3n l\u00e0nh m\u1ea1nh. \ud83d\udeab B\u1eaby c\u1ee7a C\u00e1c Ch\u1ec9 S\u1ed1 H\u01b0 Danh C\u00e1c ch\u1ec9 s\u1ed1 h\u01b0 danh l\u00e0 nh\u1eefng con s\u1ed1 tr\u00f4ng \u1ea5n t\u01b0\u1ee3ng nh\u01b0ng kh\u00f4ng li\u00ean quan \u0111\u1ebfn th\u00e0nh c\u00f4ng d\u00e0i h\u1ea1n. Ch\u00fang th\u01b0\u1eddng d\u1ec5 \u0111o l\u01b0\u1eddng nh\u01b0ng kh\u00f3 h\u00e0nh \u0111\u1ed9ng. D\u1ef1a v\u00e0o ch\u00fang c\u00f3 th\u1ec3 d\u1eabn \u0111\u1ebfn vi\u1ec7c thao t\u00fang h\u1ec7 th\u1ed1ng, khi c\u00e1c th\u00e0nh vi\u00ean \u0111\u1ed9i nh\u00f3m thao t\u00fang quy tr\u00ecnh \u0111\u1ec3 c\u1ea3i thi\u1ec7n con s\u1ed1 m\u00e0 kh\u00f4ng mang l\u1ea1i gi\u00e1 tr\u1ecb th\u1ef1c s\u1ef1. D\u01b0\u1edbi \u0111\u00e2y l\u00e0 m\u1ed9t s\u1ed1 v\u00ed d\u1ee5 ph\u1ed5 bi\u1ebfn v\u00e0 l\u00fd do t\u1ea1i sao ch\u00fang th\u01b0\u1eddng th\u1ea5t b\u1ea1i khi l\u00e0m ch\u1ec9 s\u1ed1 ch\u00ednh. 1. T\u1ed1c \u0111\u1ed9 (Velocity) l\u00e0m KPI T\u1ed1c \u0111\u1ed9 \u0111o l\u01b0\u1eddng l\u01b0\u1ee3ng c\u00f4ng vi\u1ec7c m\u00e0 m\u1ed9t \u0111\u1ed9i ho\u00e0n th\u00e0nh trong m\u1ed9t sprint. D\u00f9 h\u1eefu \u00edch cho l\u1eadp k\u1ebf ho\u1ea1ch n\u1ed9i b\u1ed9 v\u00e0 d\u1ef1 b\u00e1o n\u0103ng l\u1ef1c, n\u00f3 tr\u1edf n\u00ean r\u1eafc r\u1ed1i khi d\u00f9ng l\u00e0m ti\u00eau chu\u1ea9n \u0111\u00e1nh gi\u00e1 hi\u1ec7u su\u1ea5t. N\u1ebfu qu\u1ea3n l\u00fd \u0111\u1eb7t m\u1ee5c ti\u00eau d\u1ef1a tr\u00ean t\u1ed1c \u0111\u1ed9, c\u00e1c \u0111\u1ed9i c\u00f3 th\u1ec3: \u01af\u1edbc l\u01b0\u1ee3ng c\u00e1c c\u00e2u chuy\u1ec7n nh\u1ecf h\u01a1n th\u1ef1c t\u1ebf. Chia nh\u1ecf c\u00f4ng vi\u1ec7c m\u1ed9t c\u00e1ch nh\u00e2n t\u1ea1o \u0111\u1ec3 t\u0103ng s\u1ed1 l\u01b0\u1ee3ng. Lo\u1ea1i b\u1ecf c\u00f4ng vi\u1ec7c ph\u1ee9c t\u1ea1p \u0111\u1ec3 duy tr\u00ec m\u1ee9c trung b\u00ecnh cao. T\u1ed1c \u0111\u1ed9 ph\u1ee5 thu\u1ed9c v\u00e0o t\u1eebng \u0111\u1ed9i c\u1ee5 th\u1ec3. M\u1ed9t \u0111\u1ed9i ph\u00e1t tri\u1ec3n c\u1ea5p cao s\u1ebd t\u1ef1 nhi\u00ean c\u00f3 t\u1ed1c \u0111\u1ed9 cao h\u01a1n \u0111\u1ed9i m\u1edbi v\u00e0o ngh\u1ec1. Vi\u1ec7c so s\u00e1nh c\u00e1c con s\u1ed1 n\u00e0y l\u00e0 kh\u00f4ng h\u1ee3p l\u1ec7. Thay v\u00e0o \u0111\u00f3, h\u00e3y d\u00f9ng t\u1ed1c \u0111\u1ed9 \u0111\u1ec3 theo d\u00f5i s\u1ef1 nh\u1ea5t qu\u00e1n theo th\u1eddi gian trong c\u00f9ng m\u1ed9t \u0111\u1ed9i, nh\u1eb1m d\u1ef1 \u0111o\u00e1n n\u0103ng l\u1ef1c t\u01b0\u01a1ng lai. 2. \u0110i\u1ec3m C\u00e2u Chuy\u1ec7n \u0110i\u1ec3m c\u00e2u chuy\u1ec7n \u01b0\u1edbc l\u01b0\u1ee3ng n\u1ed7 l\u1ef1c, ch\u1ee9 kh\u00f4ng ph\u1ea3i th\u1eddi gian. Tuy nhi\u00ean, c\u00e1c \u0111\u1ed9i th\u01b0\u1eddng coi ch\u00fang nh\u01b0 gi\u1edd. Vi\u1ec7c chuy\u1ec3n \u0111\u1ed5i n\u00e0y t\u1ea1o ra c\u1ea3m gi\u00e1c ch\u00ednh x\u00e1c gi\u1ea3 t\u1ea1o. \u0110i\u1ec3m c\u00e2u chuy\u1ec7n l\u00e0 \u0111\u01a1n v\u1ecb t\u01b0\u01a1ng \u0111\u1ed1i \u0111\u01b0\u1ee3c thi\u1ebft k\u1ebf \u0111\u1ec3 chu\u1ea9n h\u00f3a n\u1ed7 l\u1ef1c gi\u1eefa c\u00e1c nhi\u1ec7m v\u1ee5 kh\u00e1c nhau. S\u1eed d\u1ee5ng ch\u00fang \u0111\u1ec3 t\u00ednh chi ph\u00ed m\u1ed7i \u0111i\u1ec3m hay gi\u1edd thanh to\u00e1n s\u1ebd l\u00e0m sai l\u1ec7ch qu\u00e1 tr\u00ecnh \u01b0\u1edbc l\u01b0\u1ee3ng. Ch\u00fang n\u00ean ch\u1ec9 l\u00e0 c\u00f4ng c\u1ee5 l\u1eadp k\u1ebf ho\u1ea1ch, ch\u1ee9 kh\u00f4ng ph\u1ea3i c\u00f4ng c\u1ee5 k\u1ebf to\u00e1n. 3. S\u1ed1 l\u01b0\u1ee3ng L\u1ed7i \u0110\u01b0\u1ee3c S\u1eeda Theo d\u00f5i s\u1ed1 l\u01b0\u1ee3ng l\u1ed7i \u0111\u01b0\u1ee3c s\u1eeda c\u00f3 th\u1ec3 khi\u1ebfn c\u00e1c \u0111\u1ed9i \u01b0u ti\u00ean nh\u1eefng l\u1ed7i d\u1ec5 s\u1eeda. M\u1ed9t con s\u1ed1 cao c\u00f3 th\u1ec3 cho th\u1ea5y m\u00f4i tr\u01b0\u1eddng h\u1ed7n lo\u1ea1n thay v\u00ec \u0111\u1ea3m b\u1ea3o ch\u1ea5t l\u01b0\u1ee3ng hi\u1ec7u qu\u1ea3. T\u1ed1t h\u01a1n h\u1ebft l\u00e0 theo d\u00f5i t\u1ef7 l\u1ec7 l\u1ed7i tho\u00e1t ra m\u00f4i tr\u01b0\u1eddng s\u1ea3n xu\u1ea5t. Ch\u1ec9 s\u1ed1 n\u00e0y l\u00e0m n\u1ed5i b\u1eadt hi\u1ec7u qu\u1ea3 c\u1ee7a quy tr\u00ecnh ki\u1ec3m th\u1eed v\u00e0 ph\u00e1t tri\u1ec3n, ch\u1ee9 kh\u00f4ng ph\u1ea3i n\u1ed7 l\u1ef1c d\u1ecdn d\u1eb9p. 4. T\u1ef7 l\u1ec7 Ho\u00e0n Th\u00e0nh Sprint Ho\u00e0n th\u00e0nh 100% ph\u1ea1m vi m\u1ed9t sprint th\u01b0\u1eddng l\u00e0 d\u1ea5u hi\u1ec7u c\u1ee7a l\u1eadp k\u1ebf ho\u1ea1ch k\u00e9m ho\u1eb7c cam k\u1ebft qu\u00e1 m\u1ee9c. C\u00e1c \u0111\u1ed9i lu\u00f4n<\/p>\n","protected":false},"author":1,"featured_media":4053,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_yoast_wpseo_title":"C\u00e1c ch\u1ec9 s\u1ed1 Agile quan tr\u1ecdng: \u0110o l\u01b0\u1eddng th\u00e0nh c\u00f4ng m\u00e0 kh\u00f4ng c\u1ea7n nh\u1eefng con s\u1ed1 \u1ea3o \ud83d\udcca","_yoast_wpseo_metadesc":"Kh\u00e1m ph\u00e1 nh\u1eefng ch\u1ec9 s\u1ed1 Agile n\u00e0o t\u1ea1o ra gi\u00e1 tr\u1ecb v\u00e0 tr\u00e1nh c\u00e1c con s\u1ed1 \u1ea3o. H\u1ecdc c\u00e1ch \u0111o l\u01b0\u1eddng lu\u1ed3ng c\u00f4ng vi\u1ec7c, t\u1ed1c \u0111\u1ed9 giao h\u00e0ng v\u00e0 s\u1ee9c kh\u1ecfe \u0111\u1ed9i nh\u00f3m m\u1ed9t c\u00e1ch hi\u1ec7u qu\u1ea3 m\u00e0 kh\u00f4ng c\u1ea7n thao t\u00fang h\u1ec7 th\u1ed1ng.","fifu_image_url":"","fifu_image_alt":"","footnotes":""},"categories":[82],"tags":[77,81],"class_list":["post-4052","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-agile","tag-academic","tag-agile"],"yoast_head":"\nC\u00e1c ch\u1ec9 s\u1ed1 Agile quan tr\u1ecdng: \u0110o l\u01b0\u1eddng th\u00e0nh c\u00f4ng m\u00e0 kh\u00f4ng c\u1ea7n nh\u1eefng con s\u1ed1 \u1ea3o \ud83d\udcca<\/title>\n<meta name=\"description\" content=\"Kh\u00e1m ph\u00e1 nh\u1eefng ch\u1ec9 s\u1ed1 Agile n\u00e0o t\u1ea1o ra gi\u00e1 tr\u1ecb v\u00e0 tr\u00e1nh c\u00e1c con s\u1ed1 \u1ea3o. 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